Luther Brookdale Volkswagen

Car Battery replace I needed immediate battery replacement and the service center was able to accommodate the request efficiently and helped me avoid multiple trips. They I needed immediate battery replacement and the service center was able to accommodate the request efficiently and helped me avoid multiple trips. They also provided a courtesy car wash! More

Exceptional customer service. The person who served me had an exceptional customer service. Very professional, liked his service. His recommendations about my car was helpful and h The person who served me had an exceptional customer service. Very professional, liked his service. His recommendations about my car was helpful and he offered some options. More

Oil change and tire rotation Excellent dealership friendly and helpful staff Would recommend them over my neighborhood dealership Suggested work but no pressure to do work Excellent dealership friendly and helpful staff Would recommend them over my neighborhood dealership Suggested work but no pressure to do work I didn't feel I needed doing at the time More

60,000 Miles! Thanks to VW engineering & Dealer Care The customer service at Luther Brookdale Volkswagen is outstanding. The modern facility is clean and efficient. The customer waiting area is quiet and The customer service at Luther Brookdale Volkswagen is outstanding. The modern facility is clean and efficient. The customer waiting area is quiet and comfortable. Jason, the service representative explains the procedures to be performed carefully and accurately. The 60,000 mile maintenance was performed expertly and quickly, and my car was washed before being returned to me. More

Seamless and professional Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were fo Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were found along with what was going to be done. I don't know much about vehicle maintenance, but Jason was able to describe everything in a way that I understood. I purchased my VW here and have now experienced the maintenance side of the operation, and I couldn't be happier with my experience. More

4th VW added to our family! We have been so happy doing all our family car shopping at Luther Brookdale VW. This time around, James and Jennifer made my daughter’s first time car We have been so happy doing all our family car shopping at Luther Brookdale VW. This time around, James and Jennifer made my daughter’s first time car buying experience a joy, and quick. We called ahead on a frigid day and James had two cars ready for her to test drive. When she made her decision to buy, I think it took just 30-45 minutes to fill out paperwork, sign papers and get the keys. Jennifer makes the business piece of the transaction painless and fast. And James made sure my daughter knew everything she needed to before she pulled out of the lot. A great experience, and a great car. More

Great Service Preston was great to work with and made sure we were 100% satisfied with our purchase. He found us a model with the options we were looking for out o Preston was great to work with and made sure we were 100% satisfied with our purchase. He found us a model with the options we were looking for out of state and had it ready for delivery sooner than expected! More

A very good experience. The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad t The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad to work with him again on a service call. More

Brookdale vw service I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job do I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job done right the first time I have 3 Volkswagen cars and I always see ice them at Brookdale VW Alex the manager is great Jason and Jason both are very helpful More

Awesome experience! Thanks to Brendon and his team I had an unexpectedly pleasant and delightful, no pressure, no hassel experience! Everyone was very polite, attentive, Thanks to Brendon and his team I had an unexpectedly pleasant and delightful, no pressure, no hassel experience! Everyone was very polite, attentive, and extremely professional! By far this was the most enjoyable experience ive had buying a car. I will definitely be a repeat customer based on my experience at Luther Brookdale VW! I highly reccomend them, you will not be disappointed! More