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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,523 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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2,523 Reviews of Luther Brookdale Volkswagen - Service Center

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December 25, 2021

The service was great! My part came sooner than expected and they were able to synch it that day. More

by ADanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Maurice Johnson
December 24, 2021

The check in process was quick and easy, the staff gave clear communication and understandable expectations. The service was delivered faster than expected. Thanks. More

by cbarfknecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
Dec 24, 2021 -

cbarfknecht responded

Thanks y’all! Great, efficient job.

December 24, 2021

I loved that they sent a vidoe of the problem.. very transparent process and service More

by GAME99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
December 24, 2021

This dealership really puts the customer first. From the moment you drive in to paying your bill. Great experience. They have the latest equipment, for example, there are lasers that measure your wheel al More

by steinb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad in service, Jill Taylor
December 24, 2021

Even when only doing oil change Jason noted other items needing service like brake inspection and brake fluid change. More

by SCOTT_THIELKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
December 23, 2021

Very clean, professional, modern, and efficient shop. While pricey, it is a nice experience overall. More

by mark.lavender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
December 22, 2021

Seemed like in such a hurry. Didn’t wash the vehicle. Barely reviewed service items. Basically so rushed they said well some things need attention but you should be fine to do on next service. More

by anghenedie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dioquino, Maurice Johnson
December 22, 2021

Always quick and efficient. They do a great job. I like that they show a video of the inspection. More

by Tyanderson9494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
December 21, 2021

They pay attention to detail’s also serve you well going there was the best experience have ever had, in times of customer service they are on point. More

by FOLARINOLUMIDE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
December 21, 2021

Service of my Jetta went great and was done within reasonable time. And they used hightech to consult and even diagnose alignment. More

by sam a.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
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