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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,520 Reviews

2,520 Reviews of Luther Brookdale Volkswagen - Service Center

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November 15, 2021

Nice staff on-site but complete disconnect with automated system and communication between departments. This needs improvement. More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
November 14, 2021

It was alright felt pressured into the service I got done but I guess I needed it even though I didn’t ask for it. More

by LEDUC.OLIVIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Maurice Johnson
November 14, 2021

In the past 10+ years of coming to Brookdale VW for service, we’ve always had a positive experience - especially from Jason D. He’s always gone out of his way to accommodate our needs. More

by Antonio L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 13, 2021

Great dealership. Very helpful polite courteous, very willing to help with any problems that arise, and always accommodating. More

by keithdshaw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 12, 2021

Service was great and time waiting wasn’t long. Appreciate all the work! Thank you! More

by CINDYHER1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Mary Kirkeby
November 12, 2021

I was pleased by how knowledgeable everyone is at Brookdale and how welcomed they made us feel! I love VW More

by FERMAN_PG16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate,, Humberto Lopez
November 11, 2021

Great place to go for service or sales very friendly staff, get treaded very well. More

by ABEKRIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Taylor, Jason Dioquino, Mary Kirkeby, Maurice Johnson
November 10, 2021

You can tell they genuinely care about their customers. It’s nice to see that in today’s world. More

by DESJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Maurice Johnson
November 09, 2021

Very thoughtful. Really worked hard for me to get the best plan for my finances More

by BETHANN.1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Eidness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Deyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ger Vang, Mary Kirkeby, Maurice Johnson
November 08, 2021

Easy to schedule appointments online. Clean space to work while I waited. Good estimate of service time. More

by Eric.Bobick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
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