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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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October 19, 2021

Best customer service ever by Maurice Johnson and the entire team... Will come over next time for more service, for sure... More

by mrqconsultinginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Johnson
Oct 19, 2021 -

mrqconsultinginc responded

Best customer service ever by Maurice Johnson and the entire team... Will come over next time for more service, for sure...

October 17, 2021

The service and staff are both very good. The work that needs to be done is well explained. More

by MARYANDCRAIGMOLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Angstman, Jason Dioquino
October 17, 2021

They came through for me on short notice. As customers we sometimes forget we’re not the only customer, but they treated us like we were. Thank you Jason More

by SCHOENFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
October 16, 2021

Very nice service with a great inspection and check out process. I received some good recommendation. More

by TERRYMUSE
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
October 16, 2021

Very good to work with. Got my vehicle right in and sent me the estimate quickly. More

by jansjewels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
October 15, 2021

We were very pleased with the in/ take persons when we arrived. I appreciated their explanations of problems and solutions. Appreciated going over the car and video explanation. We would certainly return More

by AALENT
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
October 14, 2021

Service was completed as promised. Interaction with staff was positive. No known issues after picking up our vehicle. More

by lolomn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
October 13, 2021

Super helpful, and quick! Love the texting feature so I knew what was happening with my car, and when it was done. More

by SREGNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
October 12, 2021

Friendly, ProfessionalRegular notifications on how the Friendly, Professional Regular notifications on how the service is coming along with my car. I absolutely 💯 love the video from the service mechani More

by DawnDeConti.Deconti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
October 11, 2021

Couldnt figure out How to get the Lugnuts off my car. Was about to charge me upwards of $300 for it. Took my car to the St. Louis Park location They got it off within an hour. A month ago I took my vehicl More

by mugshotz8837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dioquino, Maurice Johnson
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