Luther Brookdale Volkswagen - Service Center

Very friendly, courteous and professional. They really did their best to get me in and out since time was critical for me. did their best to get me in and out since time was critical for me. More

After my car was serviced the check engine came on because the technician left the because the technician left the More

Very clean. People are very courteous. They let you know what’s happening. Thank you what’s happening. Thank you More

Impersonal. Was told on phone only oil change and rotation and 1.5 hour wait. Get there and am told 40,000 miles check and 4 hours. I regret that I didn't drive away. An employee drove me home. A guy rotation and 1.5 hour wait. Get there and am told 40,000 miles check and 4 hours. I regret that I didn't drive away. An employee drove me home. A guy who picked me up took an unnecessary detour that took twice as long. The service manage was not friendly. He never smiled. I sent a text reply asking if they were going out of business, and if that's why they didn't care if customers never came back. More

They are very nice and friendly. They explain everything that is being done , communicate during the service and are done in there promised time that is being done , communicate during the service and are done in there promised time More

Welocoming and knowledgeable sales and service personnel who all have provided superior customer service to a demanding customer! who all have provided superior customer service to a demanding customer! More

Everyone is very nice and very quick to help with anything. They let me tell them what I need and they will do everything possible! anything. They let me tell them what I need and they will do everything possible! More

Easy, simple, fast, and my sister works there so that’s a plus, yay. Whoohoo plus, yay. Whoohoo More

Amazing dealership ! I was satisfied with everything they did! Great customer as well as the maintenance of the vehicle overall!! did! Great customer as well as the maintenance of the vehicle overall!! More

Over charged. I own a BMW and a Range Rover and I’ve never paid $350.00 plus for an inspection to be conducted. never paid $350.00 plus for an inspection to be conducted. More