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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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May 20, 2021

This was so wonderful having a nice gentleman pickup and return my car without having to sit in the lobby for 4 hours. It was the greatest, and the man who picked up my car was just the nicest guy. Thanks f More

by JettaJane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 20, 2021

This service department always provides fast, friendly and quality service. They have earned my repeat service business even though I do not purchase my cars through Luther. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Ger Vang, Nate Kaar, Maurice Johnson
May 17, 2021

Service always adapts to my unique timing and mileage service cadence each year. Loving the new technology at drive in that assesses alignment and other visual conditions. More

by SA07924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 17, 2021

Clean, easy to get in and out of off the highway, friendly customer service reps who stay in touch with you throughout the project at hand. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 16, 2021

Outstanding service. Service advisor Jason is caring, listens and is extremely knowledgeable and professional. Always good results. The car wash is such a nice extra touch. More

by JERRYBULISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad is great., Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
May 15, 2021

I'm a little disappointed with the last 70,000-mile service visit. The service person said service would take about 90 minutes. It took 3 hours. I asked them to check the battery. They did not check my More

by gvalsvik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
May 14, 2021

Nice clean dealership, prompt and friendly service. Did a great job with my Jetta. We have multiple Volkswagens and now Luther is my new VW dealer for sure. More

by Jasonwhite1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in service, Maurice Johnson
May 13, 2021

Had my car in for an oil change and additional services were identified and have since been scheduled with the dealership service team at Brookdale VW More

by DANGER.DANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
May 13, 2021

Always top notch service and my car is always ready faster than expected. And I do appreciate decaf drink options in the waiting areas cool coffee machine! More

by CBYAHUDMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 12, 2021

Great service! Came in as a new customer and I was attended right away and they went over all the possible issues. They even went ahead and did a small job before I left and it was after 6! 10/10 More

by Christian_Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Johnson, Veronica Cabrera
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