Luther Brookdale Volkswagen - Service Center

Jason is awesome. He was super helpful when I was there. I love that you guys provide a video of concerns and finished service of the cars. They figured out the diagnosis of my car pretty quickly and honest I love that you guys provide a video of concerns and finished service of the cars. They figured out the diagnosis of my car pretty quickly and honestly I thought it was going to be way more expensive than what I paid. Granted it was an easy fix but I didn't know how to do it or what was wrong with it. I will be going here again with any other issues I need help with. Super welcoming place. More

They team was great! They got my Jetta in and out on its recent safety recall and made it a really simple process. I would recommend this service team to anybody with a volkswagen recent safety recall and made it a really simple process. I would recommend this service team to anybody with a volkswagen More

I went to have my car serviced for ABS brake light warning. The dealer found an issue and ordered a new part from Germany. The dealership kept me informed about the arrival of my part and loaned me a warning. The dealer found an issue and ordered a new part from Germany. The dealership kept me informed about the arrival of my part and loaned me a car while the part was replaced. I could not have been happier with the service I received. More

The service advisor was very helpful and understanding of my need. They definitely took time to listen to the problems o was having. Price was fair. my need. They definitely took time to listen to the problems o was having. Price was fair. More

It was exactly what the car needed. The invoice came on low what they quoted me too. This was a pleasant surprise! Thank you much! low what they quoted me too. This was a pleasant surprise! Thank you much! More

Prompt service and communication via text messages. Would have liked to have the courtesy car wash but looks like it didn’t happen this time. Would have liked to have the courtesy car wash but looks like it didn’t happen this time. More

Maurice and everyone else who helped me with my oil change & wiring issue were so friendly and helpful. I have nothing but good things to say about them. change & wiring issue were so friendly and helpful. I have nothing but good things to say about them. More

All went well; on the other hand, VW refused to fix or replace the lower front end which it has pealing paint!! They concluded it was done by “outside force” and pealing paint is normal!! And I thought VW replace the lower front end which it has pealing paint!! They concluded it was done by “outside force” and pealing paint is normal!! And I thought VW paint was superior!! More

I have been going to this dealership for years and every time I’ve needed service on my car it has been great. The team members are very friendly and knowledgeable and I trust that my car is in good hands. time I’ve needed service on my car it has been great. The team members are very friendly and knowledgeable and I trust that my car is in good hands. More