Luther Brookdale Volkswagen - Service Center

Great service as always. Nate was a great service advisor, greeted me promptly and was very thorough with what needed to be addressed with the vehicle advisor, greeted me promptly and was very thorough with what needed to be addressed with the vehicle More

Quick service. I typically use a VW dealership in Saint Paul, but needed a battery replacement same day. I really appreciated them working me into their schedule so I could get home safely. Paul, but needed a battery replacement same day. I really appreciated them working me into their schedule so I could get home safely. More

Excellent job, fast work, fixed right the first time and great teamwork. They have a rental car ready for you when you get there... no waiting, it's unbelievable! In and out within 10 minutes from drop-off great teamwork. They have a rental car ready for you when you get there... no waiting, it's unbelievable! In and out within 10 minutes from drop-off to pickup. Thank you for always doing a great job! More

My service rep was A1 sharp! He informed me that I would be covered under warranty, so my first preventive maintenance was free of charge be covered under warranty, so my first preventive maintenance was free of charge More

My car is out of warranty, but I was concerned about alignment and tire wear. The appointment was easy to get, and they did a complete inspection of the suspension and the tires. It turned out everythin alignment and tire wear. The appointment was easy to get, and they did a complete inspection of the suspension and the tires. It turned out everything was in good shape -- and they charged me . . . NOTHING! I really appreciate the dealer standing behind the product. Service there turns out to be a really good deal. More

Service was great and done timely as promised without any significant delays. I was also able to use the coupon sent by Brookdale dealership without any issues significant delays. I was also able to use the coupon sent by Brookdale dealership without any issues More

Spot on...as always! I was related to as a person, not a customer. Everyone is friendly and courteous. The new coffee machine is a added plus. customer. Everyone is friendly and courteous. The new coffee machine is a added plus. More

they always polite and friendly and the service is always professional , there is coffee and water and clean restrooms. its convenient . and they have easy access to rental or loaner cars. professional , there is coffee and water and clean restrooms. its convenient . and they have easy access to rental or loaner cars. More

There's service is always spot on! Plus friendly and clear communicators. I love bringing my VW here for service, will continue to do so into the future. clear communicators. I love bringing my VW here for service, will continue to do so into the future. More

I told rep I chose the oil change, recall, and battery I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He in I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He insisted I did. Way overpriced for fixing a minor alignment... disappointing as I have had the vehicle for only 2.5 years. It would be nice to say if an alignment is necessary or a must do. For $180 I would think more would come included for that price. Filters take less than 10 minutes. Prices are not competitive unfortunately. More