Luther Brookdale Volkswagen - Service Center

Good service Last service trip was great. Drove in, dropped off my car, they had a vehicle ready for me to use for the day. All I had to do was let them look at my Last service trip was great. Drove in, dropped off my car, they had a vehicle ready for me to use for the day. All I had to do was let them look at my license and sign something and I was in and out in five minutes. Pickup was equally easy and quick. Thanks Jason! More

Brakes Great experience I will be back. Had a strange noise, they found it/fixed it. Fast friendly service. The guys took great care of me and made the visi Great experience I will be back. Had a strange noise, they found it/fixed it. Fast friendly service. The guys took great care of me and made the visit as painless as possible More

New Car prep care. Great working with Scott Smith and everyone there in the service dept. Great working with James Baldwin on the purchase of the new Volkswagen A Great working with Scott Smith and everyone there in the service dept. Great working with James Baldwin on the purchase of the new Volkswagen Atlas. More

Great customer service! I appreciate the friendly, yet respectful explanations when work is required, and feedback as to current status of items such as breaks and tires. The I appreciate the friendly, yet respectful explanations when work is required, and feedback as to current status of items such as breaks and tires. There was no "manspeak." They reached out to me regarding alignment in a timely manner so that could be done prior to picking up my car. I trust the staff, and as a result, will go back in the future. More

Wonderful Experience Jason and the entire staff were welcoming, friendly and accommodating. Service was thorough. A great experience all around. Would return and would Jason and the entire staff were welcoming, friendly and accommodating. Service was thorough. A great experience all around. Would return and would recommend without hesitation! More

Great people at an awesome dealership Came in without an appointment to have my tires inspected and I knew I needed new tires do to some cracks on them. Jason G. Was pleasant and wonderful Came in without an appointment to have my tires inspected and I knew I needed new tires do to some cracks on them. Jason G. Was pleasant and wonderful. He was able to get me new wheels and tires on my Jetta that evening I showed up before closing and got it done that evening. I was glad I was able to wait and get it done. He even answered all my questions I had. Great job everyone working there. More

My Gold Standard for Service Always beyond expectations. Luther Vw is my gold standard for exceptional service. Fair price, the work is always done right the first time, time esti Always beyond expectations. Luther Vw is my gold standard for exceptional service. Fair price, the work is always done right the first time, time estimates are always spot on and my autos are always clean. Couldn’t ask for more! More

Plates and a wash Just a good experience having the plates installed and washed, complimentary. Steve also showed me how to actually work the foot opener and cargo blo Just a good experience having the plates installed and washed, complimentary. Steve also showed me how to actually work the foot opener and cargo blocks. It is really a great car and rep. More

Professional timely amazing There is no other place I would take my cars. Alex does a great job and has a great crew working for him. Always top Professionals. There is no other place I would take my cars. Alex does a great job and has a great crew working for him. Always top Professionals. More

Thank you for an awesome customer service ! Very friendly environment. Thank you for answering my questions and for the for the last clement customer service. Jason was really friendly and very Very friendly environment. Thank you for answering my questions and for the for the last clement customer service. Jason was really friendly and very enthusiastic. More