Luther Brookdale Volkswagen - Service Center

Car Battery replace I needed immediate battery replacement and the service center was able to accommodate the request efficiently and helped me avoid multiple trips. They I needed immediate battery replacement and the service center was able to accommodate the request efficiently and helped me avoid multiple trips. They also provided a courtesy car wash! More

Exceptional customer service. The person who served me had an exceptional customer service. Very professional, liked his service. His recommendations about my car was helpful and h The person who served me had an exceptional customer service. Very professional, liked his service. His recommendations about my car was helpful and he offered some options. More

Oil change and tire rotation Excellent dealership friendly and helpful staff Would recommend them over my neighborhood dealership Suggested work but no pressure to do work Excellent dealership friendly and helpful staff Would recommend them over my neighborhood dealership Suggested work but no pressure to do work I didn't feel I needed doing at the time More

Seamless and professional Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were fo Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were found along with what was going to be done. I don't know much about vehicle maintenance, but Jason was able to describe everything in a way that I understood. I purchased my VW here and have now experienced the maintenance side of the operation, and I couldn't be happier with my experience. More

60,000 Miles! Thanks to VW engineering & Dealer Care The customer service at Luther Brookdale Volkswagen is outstanding. The modern facility is clean and efficient. The customer waiting area is quiet and The customer service at Luther Brookdale Volkswagen is outstanding. The modern facility is clean and efficient. The customer waiting area is quiet and comfortable. Jason, the service representative explains the procedures to be performed carefully and accurately. The 60,000 mile maintenance was performed expertly and quickly, and my car was washed before being returned to me. More

A very good experience. The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad t The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad to work with him again on a service call. More

Brookdale vw service I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job do I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job done right the first time I have 3 Volkswagen cars and I always see ice them at Brookdale VW Alex the manager is great Jason and Jason both are very helpful More

Great customer service I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I clean the inside what great customer service thank you Greg More

Friendly Competent staff Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable loung Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable lounge. Nice display of parts Department VW gear More

Best ever! Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an upda Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an update as the work was being done. More