Luther Brookdale Volkswagen - Service Center

Lovely experience. Kind people, were realistic with what needed to get done on my car and they had a good price point. Kind people, were realistic with what needed to get done on my car and they had a good price point. More

Everytime I pick my car up I have another problem. I don't hear anything about my car while it's being serviced. This last time they had no idea why it was even brought in. I don't hear anything about my car while it's being serviced. This last time they had no idea why it was even brought in. More

Great staff! ! transparent explained to me everything and was so helpful . Would recommend thank you. ! transparent explained to me everything and was so helpful . Would recommend thank you. More

Poor customer service. Was never notified when my car was completed. Very disappointed . Wouldn't recommend Was never notified when my car was completed. Very disappointed . Wouldn't recommend More

Last service was bad. Very disorganized when picking up vehicle. Couldn't find keys and car was not ready when I was notified by Brad. Waited much longer than needed. Car Very disorganized when picking up vehicle. Couldn't find keys and car was not ready when I was notified by Brad. Waited much longer than needed. Car was ready in bay but was not brought to my attention until I noticed it was ready. Terrible customer service. More

Great people and service! Car ready on-time and as promised. Highly recommend this group Car ready on-time and as promised. Highly recommend this group More

Fast and professional service. Jason was great to work with. Work was done well and in less than the promised time. Highly Recommend. Jason was great to work with. Work was done well and in less than the promised time. Highly Recommend. More

Fast and professional service. Also liked the technology demonstrated in the video of the condition of the motor and undercarriage. Also liked the technology demonstrated in the video of the condition of the motor and undercarriage. More

My wife was told the oil change was going to be much less when she called to make the appointment. I’m assuming that is because they didn’t tell her about the labor that would be added. when she called to make the appointment. I’m assuming that is because they didn’t tell her about the labor that would be added. More

Verry good service, people was so nice and friendly, waiting room clean and good snacks. waiting room clean and good snacks. More