Luther Brookdale Volkswagen - Service Center

Buying experience went well but current service appoint was lacking. 60k service took 32 hours was lacking. 60k service took 32 hours More

Very bad service and not very helpful about my car issue. Not even the manager was able to help Not even the manager was able to help More

The dealership was very prompt and offered very nice amenities while I waited for my car to be serviced. I really appreciated the video inspection and quality customer service! amenities while I waited for my car to be serviced. I really appreciated the video inspection and quality customer service! More

Boun handled the repair of our CC and was excellent in his performance. The whole team of service reps did a great job. his performance. The whole team of service reps did a great job. More

The dealer is okay few people are awesome like Ileana García and Maury the manager García and Maury the manager More

Mechanic left the air cleaner housing completely disconnected! Car was running for over 2 weeks with no air filtration. disconnected! Car was running for over 2 weeks with no air filtration. More

They are both professional and personable- they treat you like a human being. And I LOVE LOVE LOVE the diversity of thei staff. like a human being. And I LOVE LOVE LOVE the diversity of thei staff. More

Didn't fix the car, "tech couldn't replicate the problem" the left wheel is knocking, when I turn even sitting still. And they try tell me "that's how the steering rack sounds" funny how I can feel it by my the left wheel is knocking, when I turn even sitting still. And they try tell me "that's how the steering rack sounds" funny how I can feel it by my feet and it's only at the left wheel. More

They are very personable and friendly. Always a seamless experience. Everyone does a great job. Always a seamless experience. Everyone does a great job. More

Warm,prompt service,good explanation. I would use this service for a long time to come I would use this service for a long time to come More