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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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July 31, 2022

I love the videos you guys sent. The technician is easy to understand. We had an exceptional experience with Elaina across the board! More

by Monika T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 31, 2022

You've got to do a better job dealing with your customers. Experience was less than satisfactory More

by Rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ilenna Garcia
July 31, 2022

Its nice that you are open early. Always vary welcoming. Your building is well keep. And the service department is informative. More

by jdreinert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 30, 2022

Service was very good and done quickly staff was knowledgeable, helpful and very pleasant to wor with More

by swenson6400Tim Swenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 30, 2022

Brookdale VW is always clean and efficient, and the staff goes out of their way to make sure you are getting the best service appointment possible. More

by cwlehne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
July 30, 2022

Had to pay for a recall repair due to legality. Very unfair. Part had warranty extension but still couldn’t warranty. More

by Sergey.babashovv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

The service was very quick. Jason was as friendly and helpful as ever. The video of the vehicle is very helpful in understanding what is going on. More

by NISSA_RIECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 30, 2022

Excellent service. Good customers service. Good interpersonal relationship with customers. Willing to help customers meet satisfaction. More

by Thomas Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 28, 2022

Good service and was a very quick alignment. Staff was kind and polite. No pressure either. More

by Bfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 28, 2022

Always prompt and curtious service and communications. The service waiting area is topnotch and comfortable. Also provide and explain repairs. More

by hudalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
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