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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,518 Reviews

2,518 Reviews of Luther Brookdale Volkswagen - Service Center

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July 30, 2022

The service was very quick. Jason was as friendly and helpful as ever. The video of the vehicle is very helpful in understanding what is going on. More

by NISSA_RIECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 30, 2022

Service was very good and done quickly staff was knowledgeable, helpful and very pleasant to wor with More

by swenson6400Tim Swenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 30, 2022

Had to pay for a recall repair due to legality. Very unfair. Part had warranty extension but still couldn’t warranty. More

by Sergey.babashovv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Excellent service. Good customers service. Good interpersonal relationship with customers. Willing to help customers meet satisfaction. More

by Thomas Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 29, 2022

Brookdale VW is always clean and efficient, and the staff goes out of their way to make sure you are getting the best service appointment possible. More

by cwlehne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
July 28, 2022

Good service and was a very quick alignment. Staff was kind and polite. No pressure either. More

by Bfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia, Maurice Johnson, Rachel Kociemba
July 28, 2022

Always prompt and curtious service and communications. The service waiting area is topnotch and comfortable. Also provide and explain repairs. More

by hudalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 26, 2022

She was really friendly and kind. She is really detail oriented. It was nice working with her. I enjoyed my visit and I would go back for my future service needs. More

by eyupoglumuhammet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 25, 2022

I experienced excellent service from Ilenna. Good communication during my time there. Good Wi-Fi and snack bar😀 More

by JFISSY13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 25, 2022

The service advisor was very good at keeping me updated on cars progress. She was also helpful in answering all my questions. More

by ctool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
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