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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,518 Reviews

2,518 Reviews of Luther Brookdale Volkswagen - Service Center

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July 16, 2022

Got the job done in a timely manner, Excellent service with videos of the work being done. More

by TRAVIS_BREAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
July 16, 2022

Came in with a concern with my driver side door, The representative that checked me in took care of my problem quickly and recommend that I do a software update. I’ll come back. More

by Eliasmathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

I am a guest at this dealership from out of town. My service advisor is always informative and providing the best service. He made me aware of my free services due to warranty and recalls that needed More

by teyannataylor79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Quote took multiple conversations to clarify, to much back and forth for straightforward questions. Fifteen. More

by ALBRECHTMATT85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boun Temmerath
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Easy access, nice people, quick in and out, nice to work with. Ease of scheduling. More

by Roxygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 15, 2022

Very professional. All the people were friendly, I liked how the dealership was set up! Nice waiting area More

by Cjahlstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Ilenna Garcia
July 15, 2022

The service was good, we received what we expected and it was really fast. Also having the digital invoice and sms indicating the status of the service is very helpful More

by juanmanuelt1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 14, 2022

Have had the car in numerous times and they just can’t seem to figure out how to fix the stuttering and missing. Have thrown many parts at it but still missing and hard to start someday. More

by Many service visits
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Dioquino
July 14, 2022

Very knowledgeable and professional staff. They were very good at letting me know the progress of the performed services. More

by ndkrenz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia
July 10, 2022

Jason was very friendly and talkative. He made checking my car in a real pleasure. More

by meg5jgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
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