Luther Brookdale Volkswagen - Service Center

I had an appt booked for weeks so that I could have loaner- said it would likely be a couple days. After a couple hours said they couldn’t replicate problem and to pick up my car. All they did was rese loaner- said it would likely be a couple days. After a couple hours said they couldn’t replicate problem and to pick up my car. All they did was reset it and now everything is wrong- time, date, presets, cannot connect to CarPlay at all. More

Service was done as expected and in time. Ride to and from shop was good as well. Will come back for service as needed. Ride to and from shop was good as well. Will come back for service as needed. More

Very prompt and excellent service. They uploaded a video of their findings and reported to us. They uploaded a video of their findings and reported to us. More

My Treg is in good hands when and if I need to bring her in for any work. in for any work. More

The folks over at VW Brooklyn Center are great. They went above and beyond on a routine recall repair by giving the car a power wash and buffing a scratched area. They went above and beyond on a routine recall repair by giving the car a power wash and buffing a scratched area. More

Clean shop, efficient and friendly staff. I enjoyed the video of the vehicle inspection that was made available to me during the inspection. I enjoyed the video of the vehicle inspection that was made available to me during the inspection. More

Your staff did a great job taking care of my issue with my daughters car. Great job my daughters car. Great job More

Got my tire replaced fast and in time for me to get to work. Thanks again! Keep up all the good work you do. work. Thanks again! Keep up all the good work you do. More

Ilenna was great! I enjoyed my coffee from the automated coffee machine, and the pictures of my vehicle were helpful. As always, I appreciate the car wash. I enjoyed my coffee from the automated coffee machine, and the pictures of my vehicle were helpful. As always, I appreciate the car wash. More

They kept me updated on the progress of a big repair via text which was helpful as I was in meetings most of the week. text which was helpful as I was in meetings most of the week. More