Luther Brookdale Volkswagen - Service Center

This dealership is kind of good, but expensive and charged for everything. Customer service is good charged for everything. Customer service is good More

The service center has always been great, I never feel pressure to have work done that is not a safety issue. When I have come in to have work done on my car they have always been very polite and helpful pressure to have work done that is not a safety issue. When I have come in to have work done on my car they have always been very polite and helpful. More

Friendly and Answered all my questions. They did the service in a timely fashion on a Saturday. They did the service in a timely fashion on a Saturday. More

Excellent service and communication. They were amazing at going over everything with me and making sure I understood what needed to be fixed and why it was important. They did a full dia They were amazing at going over everything with me and making sure I understood what needed to be fixed and why it was important. They did a full diagnosis of my car to find the issue. More

My experience was good, the representative who assisted my visit offered outstanding customer service and explanations my visit offered outstanding customer service and explanations More

Good work fair price good service nice lounge expert mechanics and very nice service advisors glad I came here. mechanics and very nice service advisors glad I came here. More

Seemed to be very pressured into being up sold into products or services that I hadn't asked for. May be good for some, but not personally. Maybe ask up front if you are even interested in anything ou products or services that I hadn't asked for. May be good for some, but not personally. Maybe ask up front if you are even interested in anything outside of originally requested service. More

Everything is perfect. good environment. People have good smiles. The sofa while waiting is also nice. good environment. People have good smiles. The sofa while waiting is also nice. More

The customer service specialist was wonderful. Great communication and not pushy! The service technician sends a video of them going over the car and explaining any recommended repairs. Quick and Great communication and not pushy! The service technician sends a video of them going over the car and explaining any recommended repairs. Quick and reliable! More

Great customer service and kept me updated through the process of getting my vehicle serviced! Fast and efficient! process of getting my vehicle serviced! Fast and efficient! More