Luther Brookdale Volkswagen - Service Center

Well done. Excellent communication between service rep and myself. The video and dialogue were well done and a nice piece. Excellent communication between service rep and myself. The video and dialogue were well done and a nice piece. More

I loved getting a video of my car/engine and paying online was very smooth. All the staff were friendly. online was very smooth. All the staff were friendly. More

Was treated with the most respect for being a younger gentleman with a golf R. Everything was extremely smooth and everyone was very helpful! gentleman with a golf R. Everything was extremely smooth and everyone was very helpful! More

They did a great job on my tires, it was fast and done very well. very well. More

Lies. Everything they tell their client is untrue. Will say anything to sell a car. Prepare for the run around Everything they tell their client is untrue. Will say anything to sell a car. Prepare for the run around More

Fast, friendly service! Oil change, 40 K maintenance and recall accomplished on time with no issues. My expectations were met and will definitely be back again! Oil change, 40 K maintenance and recall accomplished on time with no issues. My expectations were met and will definitely be back again! More

Great service work and excellent communication from the service department about the status of my car. service department about the status of my car. More

Brookdale Volkswagen is an efficient and friendly place. It was very easy to schedule an appointment online, they knew exactly what needed to be done when I showed up, they gave accurate time frames, And th It was very easy to schedule an appointment online, they knew exactly what needed to be done when I showed up, they gave accurate time frames, And there was no surprise to the cost. The technicians video summary was clear, concise, and informative. I drive across entire metro to go to this place specifically because they are so good. I bought my Volkswagen here, and all my service is done here. More

Jason d and Boone did a wonderful job serving my vehicle and it was great to work with them again and it was great to work with them again More

They are friendly and professional most of the time. However, it was my third visit for the same part. First time, the other side of the part was replaced, in second time, the missed to replace it, and However, it was my third visit for the same part. First time, the other side of the part was replaced, in second time, the missed to replace it, and I had to revisit for only this reason again. More