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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
1,432 Lifetime Reviews Review Dealership

1,433 Reviews of Luther Family Buick GMC - Service Center

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February 28, 2021

"Dealership did a great job of getting the job done and..."

- JOHNJANIRBY

Dealership did a great job of getting the job done and getting me on my way. Paul explained the issue in a very understandable way. Rather than just guessing at the problem Paul and his team went through a very thorough diagnostic procedure.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Sundvor
February 27, 2021

"Luther GMC in Fargo is always available, friendly and..."

- mjweber80476

Luther GMC in Fargo is always available, friendly and ready to help. The quality and timeliness of the service is always top notch. I won't bringy vehicle anywhere else.

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Yes
Employees Worked With
February 27, 2021

"As usual we enjoy the help of Kevin Lindgren. He always..."

- RCONSDORF

As usual we enjoy the help of Kevin Lindgren. He always seems to go the extra mile to make sure his customers are taken care of. Greatly appreciated.

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Recommend Dealer
Yes
Employees Worked With
February 26, 2021

"Service department is great they kept me informed at all..."

- VSHEDSTROM

Service department is great they kept me informed at all times they were great and knowledgeable about what needed to be done to fix sales department parts department great

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Recommend Dealer
Yes
February 26, 2021

"Very nice guys to work with. Clean site. Car was clean..."

- TAMMYJBEVINS

Very nice guys to work with. Clean site. Car was clean and washed when I picked it up. All warranty paperwork was taken care of for me

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Yes
Employees Worked With
February 26, 2021

"Vary good times were good worked with me for times and..."

- CORMAR2860

Vary good times were good worked with me for times and even got me in early done vary fast parts department was also good to work with

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Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"I had an electronic issue with a pre-owned vehicle I had..."

- david.spooner.1

I had an electronic issue with a pre-owned vehicle I had purchased 2 days previous. I called my salesman Nevin Beauchamp. He took care of everything. I arrived at my scheduled time and Kevin Lindgren took it from there. He quoted me 2 hours, they were finished in 1 ½. Showed me the bad part with a thorough explaination and even offered me tho old part if I wanted it. Then then washed my vehicle before returning it to me. Awesome company with awesome people!

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Luther Family Buick GMC responded

We appreciate your kind words, David. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 25, 2021

"Took our 2021 GMC Terrain in for the driver side-side..."

- Racing3p

Took our 2021 GMC Terrain in for the driver side-side detection light comes on while nobody is there. The service person told us it’s only ice and they melted it and should be fine. 20 minutes out of Fargo it comes back on for no reason. Guess it’s not ice that causes the problem. everyone is friendly and good customer service just wishes they would have fixed the problem.

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Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

Luther Family Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 25, 2021

"Fast and friendly customer service. We booked the..."

- CARRIEHAMILTON87

Fast and friendly customer service. We booked the appointment on the GMC app and it made the process so easy and quick to book around our schedules.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Luther Family Buick GMC responded

Carrie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 24, 2021

"Kevin discussed all pricing and issues throughly. He was..."

- JEREMY.HILL0

Kevin discussed all pricing and issues throughly. He was very detailed and answered all of my questions. We will be back. Thanks for the help!

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Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our dealership, Jeremy! We know how valuable your time is and we aim to provide efficient and thorough service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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