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Luther Family Ford

Fargo, ND

not yet
rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

November 23, 2020

Service work was fine. Seems like there is always a line waiting for oil changes which makes me reluctant to go to Luther for oil changes More

by PETE31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 23, 2020

The service was great! They got my car back to me in a timely manner and in a better state than when I left it there. More

by bcudney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
November 22, 2020

Great customer service. Roger is knowledgeable on his car information and is wonderful to work with. We would recommend Roger to all our friends. Thank you! More

by SLERICKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Holland
November 21, 2020

Anthony was great to work with. Waiting for the finance people took the most time Luther should work on this but Anthony made sure we were taken care of, More

by DAVIDD5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
November 21, 2020

Dropped vehicle check engine light on a Thu for a Fri appointment. it was DEF heater so said to fix it, they had problems getting tank out and then broke the tank which required to put a new one in and More

by brianander2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
November 21, 2020

I've always been happy with Luther Family Ford's service experience. The staff is friendly, professional, and ready to serve. I've bought several cars from them and have always gotten service at Luther. More

by cole22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
November 20, 2020

Very prompt and courteous service. Waiting area very clean Covid safe. Service was performed thoroughly by competent people. No work done that was not necessary. More

by KENLOISBERGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t kn
November 20, 2020

The service department is knowledgeable, friendly, honest and are genuinely concerned for my service issues. Purchased my vehicle 6 years ago and this is how they make me feel every time I'm there! More

by dneitzke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Steve and Brian
November 20, 2020

My wife and I decided to give Luther Family Ford a try for a new vehicle. We are very pleased that we did! Everyone we came in contact with were very pleasant and helpful. We purchased a new Explorer and More

by TERRYBISHOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Mell, Elias Hoffman, Shari Lenore, Brian Mosher
November 19, 2020

Found the one vehicle that I truly liked and wanted to drive away that day in. Due to the Covid my options were limited but not exclusive at your dealership and still was able to walk away with a great de More

by NDCHAD72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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