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Luther Family Ford

Fargo, ND

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5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

November 19, 2020

Great dealing with Colt Hansen. No pressure. Great job showing vehicle accessories. Felt vehicle was fairly priced. Felt traditional in value was a little low. More

by TJSTRAND1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Hansen
November 19, 2020

As with most vehicle repairs, they seem overly expensive. Our driver door stopped locking (2016 F-150) and the repair was over $500! I feel like Ford should have a longer warranty for things like this. I More

by pssondreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 19, 2020

Found the one vehicle that I truly liked and wanted to drive away that day in. Due to the Covid my options were limited but not exclusive at your dealership and still was able to walk away with a great de More

by NDCHAD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trig
November 18, 2020

My car was in for an oil change and repair to backup screen and display screen , Ryan was polite and helpful in conveying information, Terry was polite and helpful when picking up and droping off the More

by HBJOHNSON
Recommend Dealer
Yes
Employees Worked With
Ryan, Terry
November 18, 2020

Great dealership to work with. Will not do business anywhere else. They went above and beyond. Thank you for making my buying experience so easy. More

by CASEY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Trevor
November 18, 2020

To schedule an oil change, had to wait almost a week and a half out until you get in. Otherwise it went well. People were being safe. More

by BILLFILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
November 18, 2020

Dean was very knowledgeable on all the features of the F350 Super Duty Platinum package. He answered all questions and was very knowledgeable. Jeremy in finance was also very helpful and made the finan More

by toddb
Recommend Dealer
Yes
Employees Worked With
Dean, Jeremy
November 18, 2020

Brad was helpful in picking out new tires for my car and giving me options with what I was looking for. The day of service, it was completed promptly and no issues. The text invoice must have glitched becau More

by Savvy2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jordet
November 17, 2020

Worse customer service I have ever experienced this problem has been going on for months and the service department refuses to fix the problem, very disappointing More

by ERINMAE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
employee
November 17, 2020

They worked with me to help sober the problem. I brought my truck in because I heard some weird noises and they worked to fix it. More

by chadjdehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Travis
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