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Luther Family Ford

Fargo, ND

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rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

November 14, 2020

Very efficient and friendly people to work with. I was impressed with how quick the service was. I would definitely come back for another oil change. More

by JASONWEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and billing people.
November 14, 2020

The Service Manager, Steve, did a great job. There was a problem initially after a repair and he really worked well to get it addressed. More

by MEVANS5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and another Service Manager at the desk behind his
November 14, 2020

Luther collision center prompt for windshield replacement. Received text from Ryan Luther Family Ford. Pickup was received for calibration. No communication when pickup was completed. More

by LPAULSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 14, 2020

My whole experience was prompt, fast, with quality service and staff. Clean waiting area with safety a priority during this time in our world. Cashier had excellent customer service. More

by JOHNSON3923
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not aware
November 13, 2020

Serviceman,helpful and friendly. Loved the text updates. Easy pickup of my truck. Work was done well The keyless entry is exactly what I wanted More

by NODAKGIRL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 12, 2020

Tim was fantastic to work with. The process was seamless. All of my questions were answered. Tim was extremely kind and professional! Highly Recommend! I am SO grateful for his fabulous help and care. More

by KRISTI.OKERLUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Z.
November 12, 2020

Roger was a great salesman and easy to work with! He really cared about making sure that we were completley happy with our purchase. Overall great customer service! More

by S_R_KLEMM94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
November 11, 2020

Tim went above and beyond to get me the best deal on a 2020 Ford Escape. I also bought a 2017 Ford F-150 from him. That is what brought me back to Luther Family Ford. More

by GPAUPST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "Z"
November 11, 2020

took my car in for oil change. Very prompt and fast service. Staff was very friendly and kept me informed of the vehicle maintenance needed for next oil change. Waiting area was very nice and customer More

by JORGE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luckie, Justin, Matt, Josh,
November 11, 2020

Was able to work with my schedule and they were able to get me in right away for me being early. That helped with my day and very appreciative More

by mrossow3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
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