Luther Family Ford

Travis was a pleasure to work with but their diagnosis was wrong and created a nightmare with the warranty company. Brought it some where else and things went smooth as silk. Luther told me I needed a w was wrong and created a nightmare with the warranty company. Brought it some where else and things went smooth as silk. Luther told me I needed a whole new engine. all it needed was a valve job. More

Very pleasant and friendly. Roger Holland was very professional and knowledgeable. He went the extra mile to get the deal my wife and I needed. professional and knowledgeable. He went the extra mile to get the deal my wife and I needed. More

Great, quick service. Would have given 5 stars easy, but left my lights manually on versus auto and I didn’t notice for hours after getting home. Small detail, I highly recommend them! left my lights manually on versus auto and I didn’t notice for hours after getting home. Small detail, I highly recommend them! More

Great interaction, through review of trucks and very helpful in getting me into the correct F-150. Tim did an amazing job. I would definitely refer friends to the Luther dealership in Fargo (specificall helpful in getting me into the correct F-150. Tim did an amazing job. I would definitely refer friends to the Luther dealership in Fargo (specifically to Tim). More

Called and have update with finds and estimate of repair cost Was given a quote on different brands of tires elected not to do at present When paying for repairs the price was at what was quoted cost Was given a quote on different brands of tires elected not to do at present When paying for repairs the price was at what was quoted More

They really try to low ball your trade in! My trade in's lowest KBB value was $11,000. They offered $3,000. I almost left. We settled on $8,000 trade in value. I still got the short end but $3,000 offer? Th lowest KBB value was $11,000. They offered $3,000. I almost left. We settled on $8,000 trade in value. I still got the short end but $3,000 offer? They talk about being fair and no negotiation on their sticker priced vehicles. If I would not have educated this place/ office mnager, I would have been out of $5,000. If you decide to go here, watch out for their low low ball offers, it almost felt like it was part of their procedure to get my reaction to their off the wall values they put on the trade in. More

Luther Family Ford - Fargo is a great place to do business! Brian Bendickson, in service, is great to work with too! Also, Express Lube is excellent! business! Brian Bendickson, in service, is great to work with too! Also, Express Lube is excellent! More

Dillon was an excellent representative to work with. He was efficient, professional and personable. He also went out of his way to make the sale. was efficient, professional and personable. He also went out of his way to make the sale. More

Work was quick and person was polite. Had to ask to look up recommended maintenance, even though all my work has been done at Luther up recommended maintenance, even though all my work has been done at Luther More

The staff was very helpful during my first visit to the service department with my leased vehicle. I appreciated their attention to safety with regards to the COVID-19 pandemic. They answered all my questi service department with my leased vehicle. I appreciated their attention to safety with regards to the COVID-19 pandemic. They answered all my questions and completed the work efficiently. More