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Luther Family Ford

Fargo, ND

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rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

October 17, 2020

Ryan K is absolutely AMAZING! I feel like he deserves a promotion and raise! He coordinated the pickup and delivery of my vehicle and is the definition of customer service. A++++++ More

by janelyeutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan K
October 17, 2020

Waiting time too long for an oil change, an hour and a half. Also upset that there is no mandate to wear masks In the waiting room alone there were three people with no masks -Dangerous!! More

by N.BRAKKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist was very friendly
October 17, 2020

Everything was easy and quick.We went in to sell a used Everything was easy and quick. We went in to sell a used car and got a great offer. It exceeded KBB estimate and was close to what I was asking for More

by STEVEJANELLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tryg
October 17, 2020

WE DROVE TO FARGO FROM DEVILS LAKE AND BOUGHT A NEW TRUCK, AWESOME SERVICE, IN AND OUT IN RECORD TIME. VERY IMPRESSED!! GREG WAS GREAT!! More

by CRMJOY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
greg brown
October 17, 2020

Luther's staff were professional, fast and courteous. They were able to assist me right away and get me into my new vehicle that day. More

by NEXSPEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Shari
October 17, 2020

Warrenety work. No comments needed except thanks for the oil change personnel for finding the leak, Josh and. Cody. The oil pan had a leak and, as far as I know, it has been corrected. Thanks More

by SHJO1SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Ryan. Servic3 writers
October 16, 2020

The dealership is fine and service very good. However I am very unhappy with the warranty I purchased on my expedition. When I bought the warranty I was told that it was as good as the original one except More

by KENLOISBERGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
October 15, 2020

Tim "Z" was the bomb to work with! Great experience with Luther Ford. My 3rd. new vehicle purchase from Luther Ford and Tim "Z". A great experience! More

by CHROMERIDERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "Z"
October 15, 2020

I felt vary comfortable dealing with terry,no pressure sales tactics.vary patient in how many tests drives I wanted.and set up my apps for me More

by CWALLCOVERINGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry,Brian
October 15, 2020

Colt and the staff were very friendly and easy to work with. Will recommend to anyone looking to purchase vehicle in the future. So far I am loving my new vehicle. More

by LOREND15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt
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