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Luther Family Ford

Fargo, ND

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rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

September 28, 2020

Stopped in for an oil change on my wife's car and two weeks later bought a new pickup. Dealer was very helpful, had most of the paperwork ready to go when i picked up the vehicle three days later. They More

by MSOLSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
September 27, 2020

Thank you for helping me pick out an awesome new vehicle! Tryg was very helpful and always available to answer any questions. I'm looking forward to getting around with my new AWD in the winter. More

by MISCHA0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tryg
September 26, 2020

Amazing customer service and great communication before, during, and after the service! I appreciated how easy it was to pay through the link sent to my phone. More

by pedersen.shelly88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
September 26, 2020

I always get our vehicles serviced at Luther Ford since we moved to Fargo !! They are professional and courteous and I will continue using their services !! More

by gleavekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know their names
September 26, 2020

Everything went smoothly from setting up the appointment to the final repair. The whole process was completed in a timely fashion and I am very happy with the service received. More

by RPLAYBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall
September 26, 2020

Friendly, great service, knowledgeable , courteous salesmen. They were ready to assist us with all our questions. Checked to see if were we satisfied and to call with any questions. More

by MRCURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow, Shari in Finance
September 25, 2020

Had a great buying experience. Ordering a truck with al that is going on in the country and still getting it in 2 months is pretty amazing. Thanks Roger More

by kangarudy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
September 25, 2020

I had a small paint issue on the new F-150 I purchased from Luther Family Ford. The problem involved having to repaint the tailgate. The Service Manager, Brad could not have been more professional, helpfu More

by DEAN_LAMPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Eric, and Collision Center Mgr, ( can’t remember his name)
September 25, 2020

Shari in Finance was very professional in completing all the paperwork. She made sure we understood the extended warranty. We will definitely ask for her assistance again More

by BSALLEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari
September 25, 2020

It blew me away. My truck stalled on the highway. As I was waiting for a tow truck I called them and they said they were booking about a week out. I wasn't going to argue. I had the tow truck drop it a More

by Michelle L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian & Terry
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