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Luther Family Ford

Fargo, ND

not yet
rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

September 24, 2020

I am satisfied with the prompt & efficient service. However, I am really tired of receiving multiple surveys after the appointment. The Surveys are taking up more of my time than the service More

by EMEMPTY
Recommend Dealer
Yes
Employees Worked With
unknown
September 23, 2020

Always excellent service, courteous and knowledgeable staff from the woman who took my name in the quick lane, who showed me how to pop the hood to see the battery to man who changed the battery, to the More

by Marsha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get everyone’s name but all were efficient and courteous.
September 23, 2020

Oil change was quick, was able to drop off for oil change and receive a call when the car was ready. Really great service overall! More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
September 23, 2020

Excellent experience. Very satisfied. Had great service from the sales team to the finance manager. The day I bought I was in and out in less than an hour. Perfect! More

by JAREDBLANKENSHIP8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt
September 23, 2020

Service at Luther Family Ford was absolutely superb. I was amazed how they kept me informed and treated me as a number 1 customer. I will recommend their service to everyone. More

by DOUGAHENKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
September 22, 2020

It was a good experience. I like Luther Ford's business model. I don't want to wheel and deal when I buy a vehicle. Give me your best deal - done!!! More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastow
September 22, 2020

Travis was amazing even though I called him Tyler far, far, too many times. I had a variety of issues and like all service work I came here and was not disappointed. An issue I'd been trying to get fix More

by bret.ustipak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
September 22, 2020

Great service, and again great service. Did I mention the great service. Yes, it really was great service. Once again, it is really really great service. More

by bldavidson1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
September 21, 2020

My salesman Roger was friendly and professional. His service was excellent. Finance person Jeremy very unprofessional. Jeremy is condescending and on an ego trip. Hope he is more respectful to others. More

by JERGEIG71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger and Jeremy
September 20, 2020

Terry Wicklow is great, we have purchased 5 vehicles from him! Like luther's price too! Sorry we are moving south but you never know we might be back? More

by BBGRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
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