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Luther Family Ford

Fargo, ND

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5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

September 01, 2020

Service was great. But a bit of an inconvenience RE return for a slight issue. All involved were very professional and accommodating on both my engine replacement and return to correct a small issue. More

by shannonschweigert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in Customer Service
September 01, 2020

I got an appointment. They were friendly when I brought it in. My truck was serviced in reasonable amount of time. I had actually went to wrong area but the service person was very helpful and got me to wh More

by VOLRATHKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Told names but I do not remember
September 01, 2020

As always the service department shines! Thanks again for the great service and the promptness of returning my vehicle back to me in good working order. More

by jamie.j.hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri, Steve
August 31, 2020

Friendly people to work with here. Always pleased with the service we get at this dealership. Service people have always been helpful in the past. More

by LAVONNE.ELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Z
August 31, 2020

The minute you walk in the door, your treated like family. The salesman and finance director were very helpful. The transaction for my new vehicle was handled extremely quickly. More

by TROYANDSHELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McIntosh and Shari LeNoue
August 30, 2020

Knowledgeable, made it quick and simple moved right along, good service, good service Good Selection, gave more than one options lots of recommendations lots of answers More

by DUSTINBACH46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Holland
August 30, 2020

Good customer service comfortable facility. Express lube staff somewhat confused about the use of points to pay for oil change. Overall good experience. Thanks Kyle More

by KYLELINSTAD25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 30, 2020

This is the third vehicle we’ve purchased or leased through Luther and Lee. Every time has been so seamless and easy. We’ve dealt with Lee all three times and he makes it so easy by getting together ve More

by JMATHIS719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
August 30, 2020

Very Professional one of the best dealerships I have purchased from. Megan was very helpful. Sherry in the business office a pleasure to work with had everything ready, Great and prompt service. I dro More

by STEVE Fenwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry, megan weninger
August 30, 2020

Polite at check in. Good and prompt service. I had reward points to pay the bill. Would highly recommend. Great dealership. Very prompt call to tell me my car was done More

by SUPERLAWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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