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Luther Family Ford

Fargo, ND

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rated
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

August 22, 2020

Always professional, fast, and get it fixed right. Great customer service. Helps me understand what was fixed and what might be coming up. Exceeds expectations More

by jofrankl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 22, 2020

The answer is in your name, ( Family ). And the reason I have purchased my last three King Ranch pickups from LFF is Terry Wicklow, and the respect we have for each other. I have experienced that same res More

by DPAZDERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow, Travis
August 21, 2020

Fantastic place to work withGreat people That care about Fantastic place to work with Great people That care about you and your needs Ford products are always outstanding and very reliable and stylish Wil More

by KAZZY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mosher. Shari lenoe
August 21, 2020

They were there for us after the sale, just as I had hoped for. We purchased my first and probably only new pickup from Luther Family Ford last year and I had them put some accessories on the pickup inc More

by Wade
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
August 21, 2020

Oil change went quickly and service reps were polite and efficient. (Cost a bit more than I expected, however) Why do you need 25 words?!?! More

by phohle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
August 21, 2020

Very unorganized. Was given two different quotes, the second being much higher after the work was confirmed. I had to call two different departments to get information about the first quote. why doesn't More

by chloelanay227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis
August 19, 2020

Always a great experiences at Luther Family Ford! Dave O pleasant and patient, Jon always professional and kind, Sheri completes the transaction with efficiency and knowledge! Service is just as skilled - l More

by SDIFFERDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Bechtold, Shari L, Dave Overland
August 19, 2020

Fantastic! From sales to service, Luther Family Ford has been super. Terry is a great sales person and Brad Heads up a fantastic service team. Thanks guys. More

by GBURKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
August 19, 2020

I had a great experience at Luther Family Ford. Dave Overland was friendly and helpful in picking out my new truck and Tim Green found just what we wanted for accessories. More

by Heather S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Overland, Tim Green
August 18, 2020

I had an oil change scheduled and they got it right in and did it in a timely manner. The staff was friendly and were wearing masks for the safety of all. More

by dshasky80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't hear their names.
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