Luther Family Ford

wait time service was quick and was treated great by employees. always get great service at ford. I have been a customer since 1966 and have bought several n service was quick and was treated great by employees. always get great service at ford. I have been a customer since 1966 and have bought several new and used vehicles so satisfactory speaks for it. More

Brian B. took a bit longer than I thought it should have since I had an established appointment time. Staff was friendly but took a bit too long.. took a bit longer than I thought it should have since I had an established appointment time. Staff was friendly but took a bit too long.. More

The salesman Tom listened to exactly what I wanted and found the perfect fit! Paperwork was handled efficiently also and I felt well taken care of. found the perfect fit! Paperwork was handled efficiently also and I felt well taken care of. More

Just fine I thought my visit was just fine I was treated fine by the salesman I would go back there again the wait time was all right I thought my visit was just fine I was treated fine by the salesman I would go back there again the wait time was all right More

Good experience with a warranty issue. There were someone delays, but it was out of their control and they communicated with me very well. After yet another delay I was offered a courtesy vehicle which I gre delays, but it was out of their control and they communicated with me very well. After yet another delay I was offered a courtesy vehicle which I great appreciated! I was told to make sure I filled it up with gas when I returned it which is understandable. I asked before I left with it if it was filled and I was told "plump full". My car was done the first next day so my driving was mostly interstate to Reiles acres and back and to my school which was about 2.5 miles away. I put on under 30 miles and when I filled on at fleet farm I put 3.8 gallons of gas in. So unless the courtesy vehicle gets 7 mpg, it was not plump full. I feel a little ripped off. More

Warranty work on door seals. My appointment intake was speedy and organized. Work was completed well within the time frame I was given, and given that the work included interior My appointment intake was speedy and organized. Work was completed well within the time frame I was given, and given that the work included interior of my vehicle, I was very pleased with the cleanliness of the work. More

2020 Ford Escape Great customer service from online to in person! I was kept informed of what was going on at all times. Everyone was willing to work with me to make t Great customer service from online to in person! I was kept informed of what was going on at all times. Everyone was willing to work with me to make the deal. More

Luther did fantastic they did everything they could to help us out and make the best deal all the way from the salesman Tom to the general sales manager Todd and also our finance guy then getting us appro help us out and make the best deal all the way from the salesman Tom to the general sales manager Todd and also our finance guy then getting us approved and getting everything set up for us this place truly went all out to get the deal done for us my wife and kids couldn't be happier we traded in a 2014 Kia cadenza and we'll drive out with a 2014 Ford Explorer thanks again guys you're awesome!!!!!!! More

Friendly, respectful staff made this a great experience. Nice vehicle at a reasonable price. We definitely recommend Luther Family Ford when you are looking for your next vehicle. Nice vehicle at a reasonable price. We definitely recommend Luther Family Ford when you are looking for your next vehicle. More

I worked with Spencer Carlson on the build and order of my 2020 F-250. Bounced ideas off of him to assist with me getting what I wanted. Extremely knowledgeable and excellent consultant. Appreciate all my 2020 F-250. Bounced ideas off of him to assist with me getting what I wanted. Extremely knowledgeable and excellent consultant. Appreciate all the help! Kendall Struxness More