Luther Family Ford

Professional Service Great communication - called to let me know needed extra time - checked if that was okay. Did great work as always including ensuring recall work don Great communication - called to let me know needed extra time - checked if that was okay. Did great work as always including ensuring recall work done. More

Auto Start Issue Both auto start fobs did not work. Learned that the battery was the issue. I had changed the batteries on both fob and light worked so I assumed it Both auto start fobs did not work. Learned that the battery was the issue. I had changed the batteries on both fob and light worked so I assumed it was a programming issue. Tech guy told me I probably bought bad batteries and those fob use all of the volts to start the vehicle. Good lesson learned. More

Everyone I meet work hard to meet my needs Andy was vary helpful and took time to easy me through the sale and trade in of my pickup. He also took time after the sale to answer any additional Andy was vary helpful and took time to easy me through the sale and trade in of my pickup. He also took time after the sale to answer any additional questions. More

Called to get some warranty work done on my 2019 F250 . Told Steve I hadn’t purchased it from Luther that’s when everything changed. His voice , attitude and willingness to help. Told me it would be at lea Told Steve I hadn’t purchased it from Luther that’s when everything changed. His voice , attitude and willingness to help. Told me it would be at least 2 weeks . This is the first truck in twenty years that I didn’t purchase from them simply because they could not get one like I wanted when I wanted it . Long time customer but not anymore. Sad the way they treat long time customers . More

Buying Experience was excellent. This is the second F150 I have purchased from Luther Family Ford and the experience was excellent both times. Tryg Letness helped us both times and is This is the second F150 I have purchased from Luther Family Ford and the experience was excellent both times. Tryg Letness helped us both times and is one of the reasons we made the second trip from the Twin Cities to make our purchase. Tryg and the staff are all very professional and work very hard to make the buying experience enjoyable. More

Very long wait! Oil leaking!!!! It’s usually a 2 to 4 hour wait. This time my truck leaked all over my garage floor!!! No compensation for this headache at all! Glad I spent so much It’s usually a 2 to 4 hour wait. This time my truck leaked all over my garage floor!!! No compensation for this headache at all! Glad I spent so much money buying a truck their!! More

Great Service I was impressed by how quickly my maintenance service was completed! Always impressed by Luther Family and how efficient they are on getting you in an I was impressed by how quickly my maintenance service was completed! Always impressed by Luther Family and how efficient they are on getting you in and out - especially right before a long holiday weekend. Thanks Luther! More

Oil change I had the oil changed on the car and two important questions answered in less than 20 minutes. Fantastic! All I spoke with were kind and courteous. I had the oil changed on the car and two important questions answered in less than 20 minutes. Fantastic! All I spoke with were kind and courteous. More

comfortable tryg has sold me a number of trucks. i love working with him. he's as real as the sun coming up in the morning. tryg has sold me a number of trucks. i love working with him. he's as real as the sun coming up in the morning. More

Great Experience! Brian Bendickson in service was great to work with! I knew what I wanted done and got what I expected! For an honest, respectful, considerate experi Brian Bendickson in service was great to work with! I knew what I wanted done and got what I expected! For an honest, respectful, considerate experience, see Brian! More