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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

December 02, 2018

Quick oil change Love how professional and approachable everyone is. Great service! I was even able to talk to someone about my end of lease questions while I waited More

by Britta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I'm bad with names! Lady checking me in was great, Lady explaining my service and wonderful lady checking me out (she has been there every single time)
December 02, 2018

Helpful to meet my needs I was very satisfied with my buying experience.Tony listened to what we wanted in a pickup and found a right match and very fast. More

by JMCEVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mosey
December 01, 2018

Great experience Tony Mosey made my experience great. He helped me find the truck I wanted and fast. He also helped get the payment close to my goal as possible. Every More

by TRAVISKUCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mosey
November 30, 2018

Great service and I really like the text/invoice updates Steve does a great job as service advisor. He provides timely updates, shares what he's seeing and takes the time to explain items if I have addition More

by JARSKIPAULB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
November 30, 2018

Great experience Friendly and welcoming service. No pressure to buy and simply was there to ensure I received the best service. Spencer was great to work with and made More

by ERIC.J.CAMERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
November 28, 2018

Air bag recall I had 2 recalls for air bags dated back to 2017. I called them every couple of months to check status. Finially they said they had stock and they sa More

by Packers1rondit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not knowm
November 28, 2018

Warranty work Have been a satisfied customer for over 15 years and numerous vehicles. Whether it’s sales, parts or service you never disappoint. Each time I visit I More

by RLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Magnus Thorsteinson
November 28, 2018

New Escape purchase Alex did a great job. We were very impressed with his knowledge and the thorough review he went through with Julie on her new car. This is the second More

by MARK.BURAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Laduke
November 27, 2018

Better than I imagined Friendly service taken a step further. I went in for an oil change and was notified that I had a recall on my car. I was unaware of this but they fit More

by fessendenfury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know the employees name. They probably introduced themselves but I dont remember their names.
November 26, 2018

Friendly knowledgeable staff, easy streamlined process. Our buying experience was extremely easy in comparison to other experiences we’ve had in the past at other dealership. The salesman was very knowledg More

by EMBRY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Jeremy
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