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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
May 03, 2018
Very available The salesmen involved were very prompt and readily available, the only subpar thing about the whole experience was that I made the purchase right afte The salesmen involved were very prompt and readily available, the only subpar thing about the whole experience was that I made the purchase right after the seasonal price change and if I had known that it was coming up I would have made sure to get the vehicle before it changed. More
by DBLFUEL
Verified CustomerEmployees Worked With
Tony
May 03, 2018
Great Everyone made my experience excellent.and was a very impressed with the work performed on my Taurus SHO that I purchased from Luther Family Ford. Everyone made my experience excellent.and was a very impressed with the work performed on my Taurus SHO that I purchased from Luther Family Ford. More
by russbarker
Employees Worked With
Tim Zastro
May 02, 2018
Bad service Took three times longer than originally told, service work was incomplete and they cared very little about my issues. I was very disappointed Took three times longer than originally told, service work was incomplete and they cared very little about my issues. I was very disappointed with their customer service and attitudes . More
by TJERHOLTZ
Employees Worked With
Unlnown
May 02, 2018
Great mechanic work, okay customer service I got my tire replaced, and the tire as well as the mechanic were great, but the man talking to me about the vehicle and different options for it coul I got my tire replaced, and the tire as well as the mechanic were great, but the man talking to me about the vehicle and different options for it could have been a bit more talkative with eye contact. He seemed too shy to be working with customers. More
by Hannah
Employees Worked With
Never said his name
May 02, 2018
Service Luther - Ford Fargo always does a great job Brian and his service team are very professional and do great work. I highly recommend them. Quick lube Luther - Ford Fargo always does a great job Brian and his service team are very professional and do great work. I highly recommend them. Quick lube is awesome. More
by cdevier
Employees Worked With
Brian
May 02, 2018
Oil change Time was quick quality work They answered my question I will be back I like Luther great cookies Nice sitting area Keep up good work thanks Time was quick quality work They answered my question I will be back I like Luther great cookies Nice sitting area Keep up good work thanks More
by LONNIEH701
Employees Worked With
Unknown and Lee M
May 02, 2018
East and Quick Terry was great to work with and made the ordering process easy and quick. I will definitely buy from Luther Family Ford in the future! Terry was great to work with and made the ordering process easy and quick. I will definitely buy from Luther Family Ford in the future! More
by BRYAN29
Employees Worked With
Terry Wicklow
April 30, 2018
fantastic Tony Moser was sales rep, did a great job. He was friendly and professional and didn't try to oversell me on anything. I was in and out. Tony Moser was sales rep, did a great job. He was friendly and professional and didn't try to oversell me on anything. I was in and out. More
by BRETT2013B
Employees Worked With
Tony Moser
April 29, 2018
Luther Ford is always friendly and very prompt. When I go to the dealership I’m always greeted by friendly personnel. My salesman, Terry Wicklow, makes an effort to always visit with me, no matter When I go to the dealership I’m always greeted by friendly personnel. My salesman, Terry Wicklow, makes an effort to always visit with me, no matter what the reason I am in the dealership. And when we are ready to lease a new vehicle he makes the experience very helpful, looking out for my personal needs in a vehicle. The service at the dealership is great, they are prompt, clean, and thorough. (And the coffee and cookies are awesome) I recommend this dealership to others without reservation. More
by YANISHCA
Employees Worked With
Service dept personnel
April 29, 2018
Garret was great. Process was super easy. Once we agreed on the car, financing was a breeze. Would recommend them to anyone that is looking for a new truck. Process was super easy. Once we agreed on the car, financing was a breeze. Would recommend them to anyone that is looking for a new truck. More
by Olson
Employees Worked With
Garret, Jeremy
