Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
April 29, 2018
Excellent service It has been a wonderful experience. Both Tryg and Ben have been great. Luther Ford is an awesome place to visit with family with friendly staff It has been a wonderful experience. Both Tryg and Ben have been great. Luther Ford is an awesome place to visit with family with friendly staff More
by REHANHAFSA
Verified CustomerEmployees Worked With
Tryg, Latnea
April 29, 2018
Quick Lane service In spite of a busy afternoon and many customers in the queue, my experience was quick and comfortable- for both me and for my English bulldog! In spite of a busy afternoon and many customers in the queue, my experience was quick and comfortable- for both me and for my English bulldog! More
by b1forinash
Employees Worked With
N/a
April 29, 2018
Purchased a used Escape Roger was patient with us. He understood our issues with our old car purchase from them and why we were hesitant on buying another that could have ton Roger was patient with us. He understood our issues with our old car purchase from them and why we were hesitant on buying another that could have tons of Ford recalls and transmission issues. We agreed that once you get into a car you love you just KNOW it’s the right one. We found that in the Ford Escape. More
by CINDERLS
Employees Worked With
Roger Holland
April 28, 2018
Rude customer service when attempting to make an appointment Called Fastlane on Tuesday to make an appointment on Thursday, Friday, or Saturday. Person who answered the phone extremely rude. Amy appointments for Called Fastlane on Tuesday to make an appointment on Thursday, Friday, or Saturday. Person who answered the phone extremely rude. Amy appointments for Thursday? “Nope.” Friday? “Nope.” Ok. Really, Buddy? So sorry to bother you. Make as little an effort as you possibly can. Came in at 7am on Friday. Fast, efficienct, and satisfied with service. Was an eyelash away from going to Lunde and never stepping foot back at Luther. I’ve bought 8 new Fords from there, and the service is hit and miss. More
by KANDJPETERSON
Employees Worked With
Justin R. He did an excellent job.
April 28, 2018
Great Dealership Luther Family Ford is a top notch dealership. Weather your looking to purchase or getting service work done, Luther Ford is very professional and cour Luther Family Ford is a top notch dealership. Weather your looking to purchase or getting service work done, Luther Ford is very professional and courteous. More
by MAC2173
Employees Worked With
Lee McIntosh
April 27, 2018
Eveyone was nice and helpful. It was an awesome experience. The staff was friendly and easy to get along with. I would highly recommend Luther family ford. Thank you Andy!!! It was an awesome experience. The staff was friendly and easy to get along with. I would highly recommend Luther family ford. Thank you Andy!!! More
by KELLYBELLY1996.KA
Employees Worked With
Andy
April 26, 2018
Great service department excellent customer care. My reason for my visit my power steering rack went out of my Ford F-150. Drop my truck off Saturday morning. They got it in early fixed it with no pro My reason for my visit my power steering rack went out of my Ford F-150. Drop my truck off Saturday morning. They got it in early fixed it with no problems and we're very professional. The service guys at Luther Ford in Fargo are the best in the country. Thank you so much for doing a wonderful job fixing my truck and getting it done early. I do all of my service work there and you guys rock! More
by COLE6472
Employees Worked With
Brian service writer.
April 26, 2018
Fix Driver door ajar warning light Fast efficient service with periodic honest updates. When tech informed me service would talke 1+1/2 hours more, I was offered a coutesry ride home an Fast efficient service with periodic honest updates. When tech informed me service would talke 1+1/2 hours more, I was offered a coutesry ride home and an iffer to pick me up. I ran errands, came back after alloted time, got a service call that work was completed and I got my cleaned car with no other issues. More
by RODEN20036
Employees Worked With
Cant recall
April 26, 2018
excellent service Excellent people to work with. They were very concerned with what we wanted in a pickup and we agreed on a price that fits our needs. Excellent people to work with. They were very concerned with what we wanted in a pickup and we agreed on a price that fits our needs. More
by MCDANIEL0
Employees Worked With
Tyler, Todd
April 26, 2018
New truck Once again great to work with, always easy to work and will continue to come back for more trucks. Vehicles are always clean full of fuel and ready to Once again great to work with, always easy to work and will continue to come back for more trucks. Vehicles are always clean full of fuel and ready to go when they say More
by KGARBERG
Employees Worked With
Lee Mcintosh
