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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

April 25, 2018

airbag replacement under warranty second recall on airbags, done timely, had oil change done also, Terry Burner is always my service advisor and makes sure the work gets done. More

by KUNESH1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burner
Jun 08, 2018 -

Luther Family Ford responded

We are happy to hear Terry takes such great care of you on each of your visits! We look forward to seeing you next time! Take Care

April 25, 2018

Tire check As usual, all staff was wonderful and helpful. One tire had a slow leak, they fixed it. Always helpful with giving me a ride to work and picking me up More

by loriann_41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
Jun 08, 2018 -

Luther Family Ford responded

Thank you for the wonderful comments and review about your visit! We look forward to seeing you again in the future!

April 25, 2018

pleasing very helpfull and willing to work around my time frame both lee and ben made me feel very comfortable and I look forward to working with both of th More

by MARKERICKSON9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ben\lee
Jun 08, 2018 -

Luther Family Ford responded

Thank you for the great review and feedback from your experience here with Lee and Ben. We look forward to working with you again in the future! Take Care!

April 25, 2018

Repair broken conv top. Efficient, highest quality workmanship! I would definitely recommend anyone to have their repairs done at Luther Ford. They gave me a time frame and More

by J.NELSON.CABINETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Richter
Jun 08, 2018 -

Luther Family Ford responded

Thanks for your strong recommendation of our dealership! We are glad to help and look forward to seeing you on your next visit!

April 24, 2018

The customer service was very good. Everything went well. The staff are friendly & my oil change didn’t take too long. The staff are very helpful with any questions that may arise. More

by TARA.L.NIELSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The staff in the quick service area
Jun 06, 2018 -

Luther Family Ford responded

we are happy we could make your experience a positive one! Thanks again for your business!

April 24, 2018

They fixed it! After dealing with a very annoying rattle in the door of my new pickup for nearly a year, they were finally able to locate the noise and fix it. The More

by BRAD.KOHOUTEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 06, 2018 -

Luther Family Ford responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business! We look forward to seeing you again in the future!

April 24, 2018

GREAT! I was warmly welcomed and treated fairly and with respect. I would return to this dealership again in the future. I had a GREAT experience! More

by Carol 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Carlson, Ben Meyer, Samantha Collins
Jun 06, 2018 -

Luther Family Ford responded

We are happy we could make your experience a positive one and look forward to your next visit!

April 24, 2018

Great Service Taylor Wolf was an amazing salesman. He made the experience fun and was very informative. I would definitely recommend his services and see him again More

by ALICIAKANIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wolf
Jun 06, 2018 -

Luther Family Ford responded

We are glad to hear you had a great experience with Taylor here. Thank you for taking the time out of your day to leave us such a great review! We look forward to your next visit!

April 24, 2018

Treated us well was well taken care of by Tom. He took all of our needs and made the deal happen. I would recommend to friends and family More

by KEVIN.ROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 08, 2018 -

Luther Family Ford responded

We are glad to hear Tom took such great care of you! Thanks again for your business and we hope to see you again in the future!

April 24, 2018

Fantastic experience. Walked around the lot, sales representative asked if I needed anything to key him know. No pressure sales, there if you need assistance. Exactly what More

by SHAINFIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiesmann
Jun 08, 2018 -

Luther Family Ford responded

Thanks for your great recommendation! We are glad we could make your experience a positive one!

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