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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

April 14, 2018

Buying a fun new car. Tim Zastrow was vary helpful in helping me pick out and buying a fun new ST. He answered all my questions about the features and options on my new ca More

by RACEEAGLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
Apr 18, 2018 -

Luther Family Ford responded

Thank you for the great review! We truly appreciate you choosing Luther Family Ford and congratulations on your new ST!

April 13, 2018

oil change It was fine, brought my daughter-in-law's vehicle in for an oil change. Service was fine, checked everything and got me out fairly quick. It was a b More

by COACHO1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 13, 2018 -

Luther Family Ford responded

We appreciate your positive review about your recent experience with us! We hope to of service to you in the future!

April 13, 2018

Service/New Tires and oil change Great Service-Great people I always work with Brian Bendickson and he was great to deal with. Freindly and knowlegable. Been doing business with this More

by gmills22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
Apr 13, 2018 -

Luther Family Ford responded

Thank you for the great review! We are happy to help in anyway that we can and look forward to working with you for years to come. Take care!

April 13, 2018

I had a recall on my pickup for airbags !!! They were very good about getting me in on time and finished the job promptly !! I have no complaints !!! Hopefully no more recalls needed !! Than More

by gleavekelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 18, 2018 -

Luther Family Ford responded

Thank you for taking the time to notice those efforts and for leaving a great review!

April 13, 2018

Thank You Brian helped me out again. I travel and my car is my office. Brian knows that and he gets me in as soon as he can. I called yesterday, recker was the More

by cdevier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 13, 2018 -

Luther Family Ford responded

We really appreciate you taking the time to leave us feedback on your visit! Thank you for the great 5-star review!

April 13, 2018

Top Notch Service The staff at Luther go above and beyond what is expected of them. Their customer service is excellent. We can't say enough positive things about Rog More

by HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Eric
Apr 13, 2018 -

Luther Family Ford responded

We really appreciate your feedback of our Staff's outstanding service! We are here to help with all of your vehicle needs!

April 12, 2018

great service they fixed issue, I had huge noise from from wheels and not it is no longer making that noise, so I am very happy it is now fixed and quiet More

by Bhorner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure , lonnie in service
Apr 12, 2018 -

Luther Family Ford responded

Thank you for the great star-rating! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

April 12, 2018

Recall I had 2 recalls on my vehicle & was quoted 1 1/2 hours to get it finished. They called me in a little over 1 hour, so that was a nice surprise! More

by Jessie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 12, 2018 -

Luther Family Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

April 12, 2018

Best Dealership in Fargo/Moorhead When I walk into a large dealership like Luther Family Ford, my biggest fear is that I won't get the service I would expect when making such a signifi More

by VIETDOAN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Brian
Apr 12, 2018 -

Luther Family Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your kind words and congratulations on your vehicle purchase!

April 12, 2018

Love my car! I had a great experience from start to finish no nonsense! I started looking at used cars because I ran into someone who works at Luther (Sam Poer). T More

by MARLAHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Poer, Shari Lenoue, Lee McIntosh
Apr 13, 2018 -

Luther Family Ford responded

Thank you for your kind words, we really appreciate your feedback! Congratulations on your new vehicle!

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