Luther Family Ford

Did not correct problem, left vehicle a mess I had a misfire on my 2016 F150 with 2.7, couldn’t find the problem, which I understand. Computer showed when and where it happened but couldn’t find I had a misfire on my 2016 F150 with 2.7, couldn’t find the problem, which I understand. Computer showed when and where it happened but couldn’t find fault. The problem I have is they used a quarter tank of my gas and it was wet from snow we got and they left my pickup filthy after it was clean when I brought it in. Poor customer care in my opinion, vehicle should have been cleaned, like they didn’t care about me as a customer. More

Great Service I relocated from another country and needed a vehicle, my sales associate was excellent! He was very thorough and accommodating and really went the e I relocated from another country and needed a vehicle, my sales associate was excellent! He was very thorough and accommodating and really went the extra mile. Tryg was awesome! I would definitely recommend. More

Spark Plugs I brought my F150 into Luther on Thursday to see if they could check some codes that my truck was throwing. Lonnie immediately helped me and hooked m I brought my F150 into Luther on Thursday to see if they could check some codes that my truck was throwing. Lonnie immediately helped me and hooked my truck up to the computer at no charge. Made an appointment for the very next day. They had my truck in and out in a couple of hours and the work was done at the price I was quoted. Great service, I won't take my vehicle anywhere else. More

Great experience We were helped right away upon arrival. Andy was great. Between his own knowledge and willingness to find out answers to our questions, the whole pr We were helped right away upon arrival. Andy was great. Between his own knowledge and willingness to find out answers to our questions, the whole process was very smooth. Very good and extremely competitive pricing. Excellent service! More

Excellent customer service Excellent customer service. Work done on a timely manner. Courtesy van service was quick and friendly. I purchase all my of my vehicles there as we Excellent customer service. Work done on a timely manner. Courtesy van service was quick and friendly. I purchase all my of my vehicles there as well. More

Mass air flow sensor Car died on road after drive train light came on. I thought it was the throttle body, but it turned out the mass air flow sensor wasn't working becau Car died on road after drive train light came on. I thought it was the throttle body, but it turned out the mass air flow sensor wasn't working because pieces of the air filter chewed up by mice had clogged it. The tech diagnosed the problem promptly, replaced the air filter and mass air flow sensor, and cleaned out the pieces of air filter. More

Great Customer Service/Listened to Needs and Delivered We enjoyed working with the staff at Luther Family Ford, specifically Dave Overland. They considered all of our needs and wants and found us a great We enjoyed working with the staff at Luther Family Ford, specifically Dave Overland. They considered all of our needs and wants and found us a great SUV. They kept in mind our budget and offered us some options but let us do the picking without being pushy. Answered all our questions and concerns and were able to get us out on the road in a new vehicle in a timely manner. We had a great experience working with finance team as well. They explained everything, and made sure we were set before leaving the dealership. More

Brian my service manager kept me in the loop. I was having problems with the rear wiring harness on my truck for trailer lights. Brian the service manager I worked with kept me in the loop through I was having problems with the rear wiring harness on my truck for trailer lights. Brian the service manager I worked with kept me in the loop through the process. This was the 2nd attempt at getting this resolved so sometimes you have to keep aggressive to get the task completed, but Brian responded well to the task. More

Purchasing my new 2018 F150 was a pleasant experience. This dealership is very professional with no high pressure tactics. They make you feel comfortable and with that being said it's a great place to purc This dealership is very professional with no high pressure tactics. They make you feel comfortable and with that being said it's a great place to purchase a vehicle. More

Fantastic. Met my needs and sales process was fast. This was my first experience dealing with Luther Ford. I'm beyond satisfied with my experience. My sales rep, Tony Mosey, was great to work with. He p This was my first experience dealing with Luther Ford. I'm beyond satisfied with my experience. My sales rep, Tony Mosey, was great to work with. He provided me with exactly the vehicle I was looking for and didn't try to "upsell" me with anything different. The service was fast and very accommodating. I would definitely recommend Luther Ford for your next vehicle purchase and I will be back there for my next. More