Luther Family Ford - Service Center

Very busy, easy to communicate what you want done, efficient, good coffee & cookies, on time efficient, good coffee & cookies, on time More

We called your service dept while driving towards Fargo on I29to ask about a really bad shimmy in our F150. They squeezed us in and balanced and rotated the tires so that we could continue driving to Will on I29to ask about a really bad shimmy in our F150. They squeezed us in and balanced and rotated the tires so that we could continue driving to Williston. Brian was outstanding. More

Oil change, wasn’t asked if oil or synthetic. Got regular oil, would have preferred synthetic on this 2021 pickup. Got regular oil, would have preferred synthetic on this 2021 pickup. More

Austin was wonderful work with and the staff was great. I would definitely use Luther again and hope Austin has a very successful career there. He is a nice young man amd very personable. I would definitely use Luther again and hope Austin has a very successful career there. He is a nice young man amd very personable. More

Didn't even make an appointment on a Friday and wasn't even first in line when I got there right when they opened but got in and out of there within an hour for an oil change! Way faster than anywhere els even first in line when I got there right when they opened but got in and out of there within an hour for an oil change! Way faster than anywhere else! More

Walking into the dealership, it was unclear where to go. There was a sign pointing to the service center- but apparently I was supposed to stop at the secretary. All the people in the shop total ignored me There was a sign pointing to the service center- but apparently I was supposed to stop at the secretary. All the people in the shop total ignored me, even though there were five people not working on any vehicles. More

Adam and Tryg were very good to work with and provided the flexibility I needed to arrange holding the truck until I could pick it up. the flexibility I needed to arrange holding the truck until I could pick it up. More

Had just bought a car for my granddaughter and the guy and gal changing the oil found the oil leak and showed the leaking gasket to me. So thankful for their attention to details! Was able to get money ba and gal changing the oil found the oil leak and showed the leaking gasket to me. So thankful for their attention to details! Was able to get money back from dealer to get it repaired before giving it to her. Big THANKS to the service crew! Linda More

Friendly accommodating staff. Services performed on time and as expected. Was a recall service at no charge as expected. Services performed on time and as expected. Was a recall service at no charge as expected. More