Lonnie Hager

I have had my car serviced there several times and I could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on all levels of interaction with them. More

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Absolutely the worst service department I have ever experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the dia experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the diagnosis of my car. I stood in the entrance for 17 minutes before I could even have someone acknowledge me while your Quick Lube manager looked and walked by me several times. The only person who acknowledged me was a service tech! He should be the manager as he was the friendliest person I encountered on my experience here. I picked up my car and they handed me my keys with no advisor explaining anything to me or where my car was. I walked the parking lot looking for my car. The customer service here was absolutely pathetic! I hope you definitely don’t qualify for the President Awards and I definitely hope I receive a Customer Satisfaction Survey from Ford! As a former employee of Ford I know that these mean a lot to the dealership and I have no problem repeating this on the Ford Survey! More

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Had an excellent experience and the job was done in a. Timely fashion. And the techs did a good job. Thanks Timely fashion. And the techs did a good job. Thanks More

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Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty Verified Customer Verified Customer

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Always great service with Luther. This is my 9th or 10th Ford Truck they continue to treat me great. This is my 9th or 10th Ford Truck they continue to treat me great. More

by BRENTRINDAHL3 Verified Customer Verified Customer

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Ford dealer picked up my vehicle from my home and did a irecall in a timely manor and returned vehicle to my home, Thank you. irecall in a timely manor and returned vehicle to my home, Thank you. More

by davidkamrowski Verified Customer Verified Customer

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Luther Ford was very quick at getting my vehicle fixed and it was actually covered by a recall and fixed other recalls that we didn’t know about. and it was actually covered by a recall and fixed other recalls that we didn’t know about. More

by Todd Verified Customer Verified Customer

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Great communication and done timely fashion. I would recommend highly and they even washed my car!! I would recommend highly and they even washed my car!! More

by ixoye14 Verified Customer Verified Customer

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Good service both in service area and after market store as well I am satisfied from everything as well I am satisfied from everything More

by sandeep2011 Verified Customer Verified Customer

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Excellent employees, excellent work by all their employees. Courtesy is high achievement for the staff employees. Courtesy is high achievement for the staff More

by SKLEINGARN Verified Customer Verified Customer

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