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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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June 02, 2022

I have been coming to Luther Family ford since 2009 for my service and have been very please professional staff in all areas. More

by dnoraker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you for the kind words!

June 01, 2022

It has to be good; I get up at 5:30 in the morning to get to the Quick Lube site. they always do a great, and complete job. No complaints at all. More

by tgross711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unkown
Jun 02, 2022 -

Luther Family Ford responded

Thank you so much!

Jun 02, 2022 -

tgross711 responded

Best service department that I’ve had the pleasure to work with.

May 27, 2022

When i called to get an appt they said i couldn't and had to use the first come first serve which is the first time i couldn't get the appt since getting my pickup there otherwise it was lucky i had a friend More

by csauck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron simons
Jun 02, 2022 -

Luther Family Ford responded

I apologize for the long wait times. Our appointments do fill fast. We appreciate your patience!

May 27, 2022

Quick Lane oil change and tire rotation was completed timely and customer service was exceptional. More

by waynezip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

May 26, 2022

Brian in the service department is amazing! He worked me into the service schedule and the work was completed in a very timely manner. He is a very knowledgable with vehicle issues and answers More

by damon3575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you! Brian is one of our best!

May 24, 2022

Good friendly fast service, they explain what they did and if anything else is needed. More

by MIKEPODETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

May 24, 2022

Good Visit. Took care of my requested service which was simple oil change and tire rotation. Included my service warranty which took care of the bill. Solid vis More

by brian_difonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tearance Drenchko
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

May 23, 2022

I got an oil change and tire rotate, took about an hour, pretty good for not having an appointment. More

by SCHUSCHKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you! Our Quick Lane department works hard to help our customers and they do not get enough recognition!

May 22, 2022

Went for oil change they were friendly and very fast. Overall good experience and will be back More

by RYAN_SAVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

May 22, 2022

Friendly staff and got my car in quickly. Was informed every step of the way. More

by tanya.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

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