Luki Pusey

I have had my car serviced there several times and I could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on all levels of interaction with them. More

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Absolutely the worst service department I have ever experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the dia experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the diagnosis of my car. I stood in the entrance for 17 minutes before I could even have someone acknowledge me while your Quick Lube manager looked and walked by me several times. The only person who acknowledged me was a service tech! He should be the manager as he was the friendliest person I encountered on my experience here. I picked up my car and they handed me my keys with no advisor explaining anything to me or where my car was. I walked the parking lot looking for my car. The customer service here was absolutely pathetic! I hope you definitely don’t qualify for the President Awards and I definitely hope I receive a Customer Satisfaction Survey from Ford! As a former employee of Ford I know that these mean a lot to the dealership and I have no problem repeating this on the Ford Survey! More

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Had an excellent experience and the job was done in a. Timely fashion. And the techs did a good job. Thanks Timely fashion. And the techs did a good job. Thanks More

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Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty Verified Customer Verified Customer

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Easy to make appointment online, quick service, clean waiting room with snacks and drinks available waiting room with snacks and drinks available More

by nleitheiser34 Verified Customer Verified Customer

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Good at quick, friendly,ontime service. Nothing left undone paying attention to detail.happy with the work. Will be back in the future for next oil change and checkup. Got great new tires Nothing left undone paying attention to detail.happy with the work. Will be back in the future for next oil change and checkup. Got great new tires at a good deal. Aloha More

by jamesandjulieah Verified Customer Verified Customer

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Excellent work and stayed in touch while my car was there having work done to it. having work done to it. More

by straitjrfan_innd Verified Customer Verified Customer

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Ford dealer picked up my vehicle from my home and did a irecall in a timely manor and returned vehicle to my home, Thank you. irecall in a timely manor and returned vehicle to my home, Thank you. More

by davidkamrowski Verified Customer Verified Customer

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Luther Ford was very quick at getting my vehicle fixed and it was actually covered by a recall and fixed other recalls that we didn’t know about. and it was actually covered by a recall and fixed other recalls that we didn’t know about. More

by Todd Verified Customer Verified Customer

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Quick and courteous service friendly people and we are very satisfied with our visit to Luther Ford very satisfied with our visit to Luther Ford More

by ACGRENZ Verified Customer Verified Customer

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