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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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October 28, 2021

Personable and they stayed in contact with me. Work was done in a timely manner. More

by HANSONMARYBETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Fast service, and the guys in the shop alerted me to an issue that I was unaware of and got me scheduled to get it fixed asap. More

by beercapmonkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
October 27, 2021

I was grateful for a quick fix and also for it being as inexpensive as possible and the extra effort by the service staff to save me money. More

by laurasokolofsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Good, fast, honestly, friendly, fair, knowledgeable, polite, cool, super, wonderful, word, word, word, word, yep More

by duncanshouse622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Great service friendly an very accommodating. As a woman who owns a truck was explained all the work that was done an what needed done. Advice we’ll taken. Thank You More

by DAR.GREENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure his name
October 24, 2021

The staff in service and in parts went above and beyond my expectations in performing the needed tasks on my F-150. I had mistakenly showed up a week early for an appointment to get some recall work done. More

by larodegaard
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory in the parts department., Travis Dickinson
October 23, 2021

Service manager very attentive and friendly. Listened closely to problem and reassured quick resolution. Very comfortable experience. More

by TOOLTIME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Still making the loud clunking noise they were supposed to fix when we brought it in More

by cstollenwerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Lets just say I was "wowed" truly exceeded my expectations! All work completed in record time!! More

by j.e.dobbins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
October 20, 2021

It was very easy to drop off and pick up when service was completed on my truck More

by JHOOEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
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