Eric Hasbrouck

I have had my car serviced there several times and I could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on all levels of interaction with them. More

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Absolutely the worst service department I have ever experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the dia experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the diagnosis of my car. I stood in the entrance for 17 minutes before I could even have someone acknowledge me while your Quick Lube manager looked and walked by me several times. The only person who acknowledged me was a service tech! He should be the manager as he was the friendliest person I encountered on my experience here. I picked up my car and they handed me my keys with no advisor explaining anything to me or where my car was. I walked the parking lot looking for my car. The customer service here was absolutely pathetic! I hope you definitely don’t qualify for the President Awards and I definitely hope I receive a Customer Satisfaction Survey from Ford! As a former employee of Ford I know that these mean a lot to the dealership and I have no problem repeating this on the Ford Survey! More

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Kyle was able to get me in quickly to get my oil change done. Excellent work and reasonable price. Thanks Kyle and everyone at Luther Ford! done. Excellent work and reasonable price. Thanks Kyle and everyone at Luther Ford! More

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Very professional yet friendly environment. The service was quick and reasonably priced. I very highly recommend. The service was quick and reasonably priced. I very highly recommend. More

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Had an excellent experience and the job was done in a. Timely fashion. And the techs did a good job. Thanks Timely fashion. And the techs did a good job. Thanks More

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Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty Verified Customer Verified Customer

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This is the fifth vehicle we’ve purchased from Luther, specifically, Terry Wicklow. From reception to service, sales and finance, we are always treated with exceptional customer service. We haven’t and w specifically, Terry Wicklow. From reception to service, sales and finance, we are always treated with exceptional customer service. We haven’t and will never shop for or our service our cars anywhere else. More

by Marie Verified Customer Verified Customer

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There are very few words to describe this place. veey slow and always raising there rates. For simple procedures veey slow and always raising there rates. For simple procedures More

by Tucker1 Verified Customer Verified Customer

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Thank you for working me in to the schedule and thorough review of the problem. review of the problem. More

by eric.p.berg Verified Customer Verified Customer

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Good communication and very fast service. I would recommend. I do not have any more to add. I would recommend. I do not have any more to add. More

by dotto1 Verified Customer Verified Customer

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