Luther Family Ford - Service Center

Loved the pick up and drop off option. They were great about keeping me updated on the progress of the work being done. Great service. about keeping me updated on the progress of the work being done. Great service. More

Great staff clean shop - explained work completed -done when said -no waiting - friendly crew - knowledgeable in job -finished report detailed work completed with check list when said -no waiting - friendly crew - knowledgeable in job -finished report detailed work completed with check list More

I brought the pickup in for an oil change. It was quick, thorough and the didn't push any unnecessary services. I'll be going back. thorough and the didn't push any unnecessary services. I'll be going back. More

I always have had a good experience here. They are friendly and personable. I appreciate the communication when my vehicle is getting serviced and I never feel pressured. friendly and personable. I appreciate the communication when my vehicle is getting serviced and I never feel pressured. More

Good work good price Prices on new truck is way too Good work good price Prices on new truck is way too much! I would not buy a vehicle from you I will buy online for sure! Good work good price Prices on new truck is way too much! I would not buy a vehicle from you I will buy online for sure! More

Easy to work with and very friendly. They make sure you are satisfied are satisfied More

Very professional and helpful.Really tried to rectify my Very professional and helpful. Really tried to rectify my problem. Very professional and helpful. Really tried to rectify my problem. More

Always great and prompt service, and service staff always professional. The facility is clean and well maintained. desk staff very friendly when picking up vehicle. professional. The facility is clean and well maintained. desk staff very friendly when picking up vehicle. More

I had made an appointment regarding a recall and when I got my car there and left they later called and said they did not have the part and I would need to bring it back later. I did get an oil change and got my car there and left they later called and said they did not have the part and I would need to bring it back later. I did get an oil change and when picking up car I was told I could find it in the south lot and just pointed. Thankfully I found it right away. Second time going back once again told car was in south lot. I had to use my key fob to try and locate my car. This is very poor customer service. Other dealers have brought the car out front when I pick it up. I leave it out front where they can find it easily not sure why they can not do the same thing for the customer. Will only be going here for recall stuff since they are the Ford Dealer in town. More

They were fast but efficient. The whole service call took less than 1/2 hour. less than 1/2 hour. More