Steve Fisher

Was fast, the appt was for recalls. It would be nice when I pull into the service area that someone greets me rather than me having to find someone. It would be nice when I pull into the service area that someone greets me rather than me having to find someone. More

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I have had my car serviced there several times and I could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on all levels of interaction with them. More

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Absolutely the worst service department I have ever experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the dia experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the diagnosis of my car. I stood in the entrance for 17 minutes before I could even have someone acknowledge me while your Quick Lube manager looked and walked by me several times. The only person who acknowledged me was a service tech! He should be the manager as he was the friendliest person I encountered on my experience here. I picked up my car and they handed me my keys with no advisor explaining anything to me or where my car was. I walked the parking lot looking for my car. The customer service here was absolutely pathetic! I hope you definitely don’t qualify for the President Awards and I definitely hope I receive a Customer Satisfaction Survey from Ford! As a former employee of Ford I know that these mean a lot to the dealership and I have no problem repeating this on the Ford Survey! More

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All ok on oil change & check up on Ford Edge and quickly done on time. done on time. More

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Great communication letting me know what was going on with my vehicle and taking care of any recalls! with my vehicle and taking care of any recalls! More

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We had the convenience of the dealership picking up the car and taking it in for the service. Much appreciated. car and taking it in for the service. Much appreciated. More

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Had great service! They got my car in ahead of schedule and out in a timely manner. Thank you They got my car in ahead of schedule and out in a timely manner. Thank you More

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Kyle was able to get me in quickly to get my oil change done. Excellent work and reasonable price. Thanks Kyle and everyone at Luther Ford! done. Excellent work and reasonable price. Thanks Kyle and everyone at Luther Ford! More

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Very professional yet friendly environment. The service was quick and reasonably priced. I very highly recommend. The service was quick and reasonably priced. I very highly recommend. More

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Friendly customer service staff. They made time to fit another service into an already scheduled appointment so I didn’t have to come back. They made time to fit another service into an already scheduled appointment so I didn’t have to come back. More

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