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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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August 03, 2022

Outstanding service, friendly staff, everyone went the extra mile for customer satisfaction. 100% customer satisfaction. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
August 03, 2022

The entire team at Luther is exceptional. Great service. My service advisor, Brian, always takes time to fully explain how my vehicle will be repaired. I trust his judgement. More

by Grand Forks Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Luther Ford has always treated me well, there service has been prompt and professional. In Short, I trust Luther with my business. Thanks More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
August 02, 2022

Always able to get my car in for service and always receive great service from all the staff!!! More

by grantcynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Staff was friendly and accommodating as I got a ride home quickly while work was done. More

by jmurphy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Quickly diagnosed the problem. Notified of the problem and the price. Was ready when they said it would. More

by Coleen May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
July 31, 2022

Very fast diagnosis of the vehicle's problem. Was so glad the service manager quickly identified the problem and described the solution. The only drawback was the cost of the parts needed - see More

by FargoExped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

The service experience was excellent, with every step in process being explained in detail. They also went through what would be handled on the service. More

by Troys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

I was very pleased with the service and wait time as expected from information provided, Everything went well, communication was very good and the tire rotation was gratis based on a previous mixup. Ver More

by patberglund44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Steve was great to work with. Communication on were everything was at was excellent and they went the extra mile to make sure the fix was working before moving on to the next ste More

by coachjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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