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Luther Ford Ebensburg

Ebensburg, PA

4.3
42 Reviews

3941 Admiral Peary Hwy

Ebensburg, PA

15931

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Showing 42 reviews

July 16, 2022

I was charged for a tire rotation when i brought my ford truck in for regular maintance where when you was freedom ford it was free with service.i was unable to this myself my son did it for me so he did no More

by a71727680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carissa Luther, Derek Gabella
Jul 16, 2022 -

Luther Ford Ebensburg responded

Thanks for sharing your thoughts about your experience with Luther Ford Ebensburg. Derek and our service team appreciate your business and hope to see you again soon!

July 14, 2022

Our experience with Freedom, now Luther Ford, keeps us coming back. We have a 25 year history with this dealership. More

by welldrillerwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cinko was our last sales rep.
Jul 15, 2022 -

Luther Ford Ebensburg responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Luther Ford Ebensburg.

July 12, 2022

Absolutely amazing and I would highly recommend going here for any and all car shopping! Derek and Travis were amazing to work with! More

by kocharap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gabella
Jul 12, 2022 -

Luther Ford Ebensburg responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2022

I took my truck in for service in May 2022 because my truck wasn't accelerating when you put the gas pedal to the floor and there was an oil smell, they ended up telling me I needed a new turbo which the More

by DAVIDCWALLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know who I dealt with, service dept.
Jun 27, 2022 -

Luther Ford Ebensburg responded

David, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 20, 2022

Picked me up and delivered my vehicle back to me. Was quick and easy. They go above and beyond for excellent customer service. More

by mschenk0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dipalo
Jun 20, 2022 -

Luther Ford Ebensburg responded

Ms. Chenk, Thank you for your business and this review. We're happy to hear Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2022

They were very professional even as busy as they were. Handled my appt like pros More

by dcnate1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Gabella
Jun 20, 2022 -

Luther Ford Ebensburg responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2022

Very friendly, helpful people. Derek was a great salesman. Very polite and courteous. Met all our needs More

by fultonmichelle37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Luther, Derek Gabella
Jun 08, 2022 -

Luther Ford Ebensburg responded

Congratulations on your new vehicle, Michelle! We are so glad that Derek had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 03, 2022

I had a wonderful buyiing experience and now my service appointment went very well also. I look forward too doing business with you all in the future. Thank you. More

by schneddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stormer, Carissa Luther
Jun 03, 2022 -

Luther Ford Ebensburg responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Freedom Ford (PA). Please don't hesitate to reach out if you need anything else.

June 02, 2022

Went in to look at a Ford Explorer. OJ Schilling was a great salesman to work woth More

by danrb10
Recommend Dealer
Yes
Employees Worked With
Oj
Jun 03, 2022 -

Luther Ford Ebensburg responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Freedom Ford (PA) are glad to have you as a customer!

May 29, 2022

Not very customer friendly … I had a tire with a slow leak, I asked to have repaired… they didn’t see a leak… but then they didn’t take the tire off of the vehicle… More

by imapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was in Service dept
Jun 03, 2022 -

Luther Ford Ebensburg responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.