Luther Hopkins Honda

Because of an auto accident I was forced to go out and shop for a vehicle and was not excited by the thought of it. I am happy I called Hopkins Honda instead of returning to a dealership I had visited pr shop for a vehicle and was not excited by the thought of it. I am happy I called Hopkins Honda instead of returning to a dealership I had visited previously (I tend toward what's familiar). I serviced my vehicle at Hopkins Honda so had established that the service was professional and they treat folks well. My initial phone call was answered by Lamarr R. who was extremely pleasant and non pressuring on the phone and immediately set a tone that made me think I might enjoy looking for a vehicle. We went to the dealership and he showed me what I had asked about, but also offered something that had not yet been on the website. The car was impeccable and facts of it presented clearly. We test drove and there was no pressure from Lamarr; he just made sure to put in every positive fact he could about Honda in general, the vehicle specifically, and asked enough about my vehicle needs to ensure me it was a good fit. When I returned to purchase following, he was wonderful about checking in on me while the finance office went to work on my loan, and it was a pleasure to have him hand me the keys and shake my hand. A very positive transaction that I hadn't expected after a bad car accident and a forced trip to car shop. Thank you! More

My car ran over a log that had just fallen from a truck driving in front of me. The car was making a terrible sound like the muffler had fallen off. It seemed to have lost a bit of power and would not driving in front of me. The car was making a terrible sound like the muffler had fallen off. It seemed to have lost a bit of power and would not accelerate the way it normally does. It was in the middle of the week, mid-evening, and I absolutely needed a car for the next day, so Jace said bring my van right in after dinner and he'd see what he could do. Jace made an initial evaluation and told me that I would most likely be able to drive the car home that night which meant that my wife could get home to put the kids to bed (that was extremely helpful). I sat and read my book as the the tech person - changed my oil, replaced a dead headlight, and, of course, fixed the problem with the catalytic converter connection and housing and that was causing the very loud noise. I left by 10 p.m. noise free and driving more safely with a new headlight. Great job, Jace and tech person! I really appreciate your efforts on my behalf. More

The Service Dept. at Luther Hopkins Honda is always awesome! They never charge me for things I don't need, and they are always very helpful in doing the work that needs to be done. awesome! They never charge me for things I don't need, and they are always very helpful in doing the work that needs to be done. More

Appointment is easy to set up and cancel online. Courteous and fast service. Very nice and relaxing lounge with coffee, cookies and water. Great experience overall. Courteous and fast service. Very nice and relaxing lounge with coffee, cookies and water. Great experience overall. More

Overall good experience. Would recommend others to visit Hopkins Honda in the future. Friendly staff and very helpful with our car search! Also really enjoy the car we purchased! Hopkins Honda in the future. Friendly staff and very helpful with our car search! Also really enjoy the car we purchased! More

Jace, Did a great job he got the CR-V in the shop fast Jace, Did a great job he got the CR-V in the shop fast great service. Hopkins Honda is the best keep up the great work. Matt Keller Jace, Did a great job he got the CR-V in the shop fast great service. Hopkins Honda is the best keep up the great work. Matt Keller More

Always great service and explanations on the service. Amanda took the extra time to explain what our options were and how soon we needed to make these decisions on our tires and brakes. Amanda took the extra time to explain what our options were and how soon we needed to make these decisions on our tires and brakes. More

The experience from beginning to end was professional, timely and friendly. Everything went as explained. The service was as it should be. I had a scheduled maintenance done as well as new tires, brak timely and friendly. Everything went as explained. The service was as it should be. I had a scheduled maintenance done as well as new tires, brake work and a warranty repair for a wheel bearing. There were no surprises and the work was done to my satisfaction. More

The service I have received has always been excellent. The serviceperson answers my questions and refers to my service history on the computer to advise me regarding brakes and other questions I may have. The serviceperson answers my questions and refers to my service history on the computer to advise me regarding brakes and other questions I may have. I am familiar with the service staff and have always been treated with utmost respect. Thank you, Hopkins Honda. More

Chai was great! So is Peggy Sue in sales and Don in Finance. Everyone there is really friendly and helpful. No up-sell on parts or services that you don't need. I have always bought vehicles from pri Finance. Everyone there is really friendly and helpful. No up-sell on parts or services that you don't need. I have always bought vehicles from private parties as I thought dealerships were a nightmare to work with but Hopkins Honda has proved differently. I have recommended it to several friends and relatives. More