I purchased my Ridgeline from another Mpls area dealer but when quoted OUTRAGEOUS service prices I shopped around and Luther Hopkins Honda replied right away and was transparent on their pricing.
Made my appointment online and they sent a handful of reminders to verify. I dropped vehicle off in the early morning, had it back at promised time and at price quoted.
This may not be your typical review, I was a rep for BMW of NA years ago and specialized in CSI (customer service index) which is treating customers as people not numbers. In todays world it's all "me, me and service is secondary or non existent". Well I have to say Luther Hopkins Honda was all about customer service. No hidden surprises, no upsell, staff was friendly and honest.
Overall I have NO issues taking my vehicle there and will return on next maintenance.