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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
637 Reviews

637 Reviews of Luther Hopkins Honda - Service Center

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March 17, 2019

Great Customer Service! Explained the issue and cost before working on my car and was up front and accurate about the timeline for the work to be completed. More

by Jody213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you for choosing Luther Hopkins Honda. We appreciate your kind words. We’ll be sure to share them with our team. Thanks again!!

March 15, 2019

2013 Accord Service All the people I interacted with were both professional and kind. They worked with me to make sure I was dropped off and collected at my next destinat More

by Luther honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAT, Rusty, Donna Cepress
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

March 14, 2019

Great service team and facility! This dealership is always so helpful and accommodating. Their team ensures they educate you on the issues with your car and the reasons why. They ar More

by klg#3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Luther Hopkins Honda responded

Wow! I’m so blown away by your review. It made our day here at Hopkins Honda.

March 14, 2019

Super experience when I brought my car in for service. When I called the lady on the phone did her best to accomodate me...to get my car in for service for the so often dead battery. Jerry did his best t More

by barbilee
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry StSauver
Mar 15, 2019 -

Luther Hopkins Honda responded

Thank you so much for the 5 star review! We look forward to continuing to work with you.

March 14, 2019

Amber is awesome Brought my Accord hybrid in for oil change, tire rotation and transmission fluid change @ 71,000 miles. Karlina helped me at check-in and getting the More

by Hondagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Adkins, Karlina Nelson
Mar 15, 2019 -

Luther Hopkins Honda responded

Thank you for the compliment. It made our day!! We really appreciate your business and thank you for doing business with us at Luther Hopkins Honda.

March 14, 2019

Excellent service Jerry and his service department is the best I have ever experienced. They always are friendly and answer all needs professionally and with expertise More

by Rickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry StSauver
Mar 15, 2019 -

Luther Hopkins Honda responded

Rickie, thank you for being such a loyal and great customer! We appreciate Jerry too!

March 13, 2019

Recall service Chai did a nice job of explaining the recall and what needed to be done. He was very professional, knowledgeable, and friendly. He asked if it was oka More

by steve789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Luther Hopkins Honda responded

Thank you for your lovely note. I so appreciate you taking the time to share your experience at Luther Hopkins Honda!

March 12, 2019

Recall service to fuel pump Fast and courteous service. Recall work performed at no charge. Wait time less than predicted. Review of work done was shared with me. No questions More

by Bettegarske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Jackson
Mar 15, 2019 -

Luther Hopkins Honda responded

Glad to hear you had a fantastic experience! Thank you for the review!

March 11, 2019

Air bag recall I brought my Accord in due to an airbag recall. Hopkins Honda performed the required fix in little over an hour while I waited, plus did a routine ser More

by ernesto
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Spears
Mar 11, 2019 -

Luther Hopkins Honda responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again!

March 10, 2019

Always great service I always have my car serviced at Hopkins Honda. The staff are welcoming, the waiting area is comfortable and has wifi, and the service is top notch. More

by RI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Adkins
Mar 11, 2019 -

Luther Hopkins Honda responded

Thank you for the review. We will be sure to share your kind words with our team.

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