Luther Kia of Bloomington

I just starting leasing a 2014 Kia Forte and I love it! The dealership was great, they worked really hard to get me what I needed at a price I could afford. It is my first time leasing and they were very h The dealership was great, they worked really hard to get me what I needed at a price I could afford. It is my first time leasing and they were very helpful with that. Shawn, Donny, and Adam were super helpful, and I would definitely recommend them to anyone. Thanks for the great experience! More

I wanted an Optima for the right price and James got right to work on the numbers. The price was right and the car is awesome. Packed full of features I never expected for the price. right to work on the numbers. The price was right and the car is awesome. Packed full of features I never expected for the price. More

My wife and I stopped at Kia of Bloomington and immediately were greeted by Shawn Schmidt, he was extremely friendly and knowledgeable about the vehicle we wanted. So we ended up ordering a white immediately were greeted by Shawn Schmidt, he was extremely friendly and knowledgeable about the vehicle we wanted. So we ended up ordering a white 2013 Kia Optima and the delivery date was scheduled for May 20th. When May 20th arrived, we received a phone call from Shawn letting us know that the vehicle was damaged in transit and we could no longer purchase that car, however, he was extremely quick to find the same vehicle in black from one of their sister dealerships. We went out there the very next day and fell in love with the vehicle and ended up driving home with it that night. I would also like to add that we worked with Adam Burns in the finance department and he could not of been any better, he had excellent customer service skills and made us feel very welcome!! What a great place to buy vehicle!!!! Needless to say, I would highly recommend buying your next vehicle from Kia of Bloomington. We had a hiccup with the vehicle that we originally wanted but they remedied the situation immediately and made us very happy customers! I give them 10 out of 5 stars!!!! More

Purchasing a car can be a hard decision. Our experience with Luther Kia in Bloomington was nothing but exceptional! Starting out our quest, we ended up calling the dealership and speaking with Zach about with Luther Kia in Bloomington was nothing but exceptional! Starting out our quest, we ended up calling the dealership and speaking with Zach about one of the used Kia Sportages on the lot. At first, I didn't have a lot of knowledge about the vehicle I was inquiring about, but Zach was more than willing to share what he knew about the car, quality and the features it specifically had. He was kind, courteous and very knowledgeable on the phone. He followed up with a call back later in the week and we chose to come in for a test drive. We were greeted kindly by Zach when we arrived and he made the test drive experience pleasant and the decision to purchase the Sportage easy. Never once, did we ever feel pressured or pushed and he gave us the time to think about the purchase. He made our experience one of the best buying experiences we have ever had with any vehicle purchase. Our trade in was given a very fair price and we respected the honesty. We worked with Dave and were able to get the paperwork and financing taken care of that night; both staying well past 'closing time' not ruiishing any of the decisions at all!! Samantha called me after the purchase to line up a time for the service appointment and was so kind on the phone; patiently working with me and my schedule, lining up a rental and keeping me updated through the process. Never had I had such a genuine, honest and consumer based experience with a purchase and service of a vehicle. It shows that Luther Kia of Bloomington's employees take pride in their customer service they provide and stand behind their quality products. Thank you all for an amazing purchasing experience and a car I absolutely love!! These employees definitely go the extra mile and it shows! More

We called Kia the morning that we purchased our vehicle to see if we could come by to take it out for a longer test drive. It's a big purchase, we wanted to be sure we liked it. Kevin said no problem. W to see if we could come by to take it out for a longer test drive. It's a big purchase, we wanted to be sure we liked it. Kevin said no problem. We were able to take the car out (Kia Optima Hybrid) for an extended period of time without any problems from the dealership. Needless to say we loved it! By this time it was after 5:00 and they would be closing by 6:00. At no time did we ever feel like we were there close to closing time. We were made to feel welcome and important. We did not feel like were making anyone stay late for us. We thought we'd be asked to come back Monday to do the deal but they said no we will take care of you right now!! Everyone was just great! Don Daniels walked us through our paperwork - both the trade we had and the new car paperwork with ease and explained everything to us in detail. Thanks! Kevin - thank you for getting us a deal that worked for us perfectly! There wasn't any hassle. We said we'd like to end up with this payment if possible and Kevin made that happen. Easy! At 7:10, an entire hour after they closed) Jimmy was outside showing us around the car, pairing our phones to the car, and making sure all our questions were answered. Again, we were never made to feel like we were making anyone stay late. What an amazing experience! There were a couple scratches that needed to be fixed and they took care of it. Their body shop did an amazing job!!! You'd never know a repair was made. The car is absolutely perfect. The experience was amazing! Thanks everyone for making the purchase experience fabulous. You all really know how special getting a new car is. More

Vern was the most knowledgable, respectful and capable new car salesman we have ever had. He efficiently guided us to the car we wanted but didn't know it. If you want competence, kindness and no hard s new car salesman we have ever had. He efficiently guided us to the car we wanted but didn't know it. If you want competence, kindness and no hard sell, ask for Vern. More

Since buying my Kia five years ago, I have used Luther Bloomington Kia exclusively for service. I have always been treated fairly, honestly and courteously. I especially enjoy working with Brandon Blom Bloomington Kia exclusively for service. I have always been treated fairly, honestly and courteously. I especially enjoy working with Brandon Blommer because he is always on top of things, very knowledgable, and ensures that work is always done right the first time. I have used many dealer service centers in the past, but this is by far the best. More

I came to Kia for my first new car purchase ever. I worked with both James Remer and Jamie Osmondson. A majority of my interaction was with Jamie Osmondson, but my first experience was a test drive wi worked with both James Remer and Jamie Osmondson. A majority of my interaction was with Jamie Osmondson, but my first experience was a test drive with Mr. Remer. The test drive was an effortless experience and an enjoyable one as well. It definitely laid the groundwork for what was a positive buying process. The remainder of my dealing was with Jamie. Jamie was very accommodating and quick to answer any questions I had - being a first time buyer I had plenty! Jamie was a huge factor in me purchasing from Kia, as he gave me a far superior experience to the other dealers I visited. Bottom line: when you go to Kia looking for a car, ask for Jamie Osmondson. This is not to say the other employees don't do fantastic work, but I know from experience he will exceed your expectations. More

Samantha was very knowledgeable and honest with me when I brought my vehicle in for service. The only thing that was not acceptable was that my vehicle was supposed to be vacuumed, as it is done every time brought my vehicle in for service. The only thing that was not acceptable was that my vehicle was supposed to be vacuumed, as it is done every time I bring it in for service. I had a lot of items in the back and back seat of my vehicle so I just asked for the front to be vacuumed but to my dismay, it was not. Also, I had counted on having a rental car to return to work with but was told that it cost $20 for the day, information that was not relayed to me at the time of scheduling. I would be returning within a few hours to pick up my vehicle so I didn't want to pay the $20 "day" fee when I only needed it to go 1 mile up the road to finish my work day for 4 hours. Another Kia dealership has always given me a rental car free of charge, no questions asked. More

I met with Matt. He was friendly, courteous, and answered all of my questions. He was sincere without being pushy about buying the car. All the people were just great and I felt respected, and not answered all of my questions. He was sincere without being pushy about buying the car. All the people were just great and I felt respected, and not taken advantage of. I would recommend anyone to buy from Luther. Great Experience and great people, including the financing department guy, Dave Ramy. More