Luther Kia of Inver Grove

Made appointment for warranty repair. Waited for 2 hours for them to tell me they have them tell me they have to order the part. Why didn't they order when I made the appointment. Why did Waited for 2 hours for them to tell me they have them tell me they have to order the part. Why didn't they order when I made the appointment. Why didn't they tell me before I waisted 2 hours. More

Trey Barry was quick to respond to my initial messages and was wonderful to work with when I got to the dealership. Everyone was extremely helpful and I very much appreciated it. My new car drives like a and was wonderful to work with when I got to the dealership. Everyone was extremely helpful and I very much appreciated it. My new car drives like a dream! More

Great experience. Friendly knowledgeable staff. They got my car right in at the appointment time. Also good coffee while I waited. Friendly knowledgeable staff. They got my car right in at the appointment time. Also good coffee while I waited. More

Quick and easy purchase of used vehicle. Would return again for another purchase or service. Would return again for another purchase or service. More

Everyone has always treated me so well and I really appreciate it. I called two weeks ago to tell them I had a part that needed to be replaced and I was told it would be ordered. When I got here this m appreciate it. I called two weeks ago to tell them I had a part that needed to be replaced and I was told it would be ordered. When I got here this morning at 9:15, I was told that the part needed to be ordered and I had to come back. I was disappointed. More

Easy to purchase a car, no problems. Nice staff. Would return if need another nissan. Nice staff. Would return if need another nissan. More

The main reason for bringing it in was because of a rattling noise when driving, it wasn’t fixed rattling noise when driving, it wasn’t fixed More

Convenient location and specialized services. Service staff need to be more attentive when customers show up. Service staff need to be more attentive when customers show up. More

The customer service was excellent, always attentive to everything I needed to know, it was also a great help when making the purchase everything I needed to know, it was also a great help when making the purchase More

It is the second time that I've brought my vehicle for maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an unpredictability to these things and a limited number of employees to do the work, but a more accurate time estimate would be helpful as I planned on having the car the following day to commute to work and I ended up needing to scramble to figure out an alternative. Maybe earlier communication about the delay the day off, I didn't receive an update both times until around 5 pm. the staff was professional and friendly otherwise More